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Troubleshooting
Problem Possible Cause - Solution
The Bluetooth module is off
after resuming from Sleep.
The Bluetooth module’s default state will be off after resuming from the Sleep power-saving state.
Use the key combination (Fn + F12) to power on the Bluetooth module after the computer resumes
from Sleep.
No sound can be heard
through an HDMI connected
display device.
You have not configured the HDMI audio output. See Audio Setup for HDMI on page 19.
I have installed the Windows
operating system but cannot
hear any sound.
The audio driver is not installed. Install all the drivers as instructed in the section "Driver
Installation" and make sure you install the audio driver.
The computer is off (or in
Sleep Mode) but powered by
the AC/DC adapter plugged in
to a working outlet or powered
by the battery with a capacity
level above 20%. I have
plugged a device into the
powered USB port in order to
charge it, but the device is not
charging.
The port is not powered on. Toggle power to the port using the Fn + power button combination.
This function may not work with certain external USB compliant devices (check your device’s
documentation). If this is the case, power the computer on and connect the external USB
device in order to charge it.
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