EN100 Quality Management System
EXPLANATORY NOTES
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LMRSALES@CODANCOMMS.COM
CODANCOMMS.COMEXPLANATORY NOTE:
EN100, REV 3-1-0, © Mar 2013
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What is a process approach?
The “process approach” refers to the defi nition, implementation and management of interrelating and interacting
activities. Each process is defi ned by its inputs, activities, decision points and outputs, to ensure adequate control
and consistency of performance. Each process has associated resource, communication and record requirements.
The advantage of the process approach is the control it provides over the links and interactions between related
processes (e.g., the selling and manufacturing of radio systems).
What is the Codan Quality Management System?
The Codan Quality Management System defi nes processes for the design, development, marketing, sales,
manufacture, testing, confi guring and servicing of radio equipment. It also includes supporting processes for
resource management, document and record control, measurement and analysis of data, nonconformance
correction, corrective and preventive actions, internal quality audits, quality management review, and a commitment
to continual improvement.
What does it all mean to our customer?
Our customers require highly reliable radio products with specifi cations and performance that will meet or exceed
their expectations. The Codan Quality Management System allows us to analyze customer requirements, defi ne
the best process to meet those requirements, and keep those processes under control. It also provides a framework
for continual improvement of our products and services, with a goal to improving customer satisfaction. Codan is
committed to continually expanding and improving our product line to meet the needs of our customers.
Through our Quality Management System, we are better able to provide the high quality products and services our
customers have come to expect.
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