Compaq Deskpro AP550 - Page 13

Contents v
Chapter 4
Diagnostic Tools
Overview.................................................................................................................. 4-1
Power-On Self-Test (POST).................................................................................... 4-2
POST Messages ....................................................................................................... 4-3
Troubleshooting Minor Problems............................................................................ 4-9
Power Problems.............................................................................................. 4-10
Diskette Drive Problems................................................................................. 4-11
Display Problems............................................................................................ 4-12
Printer Problems ............................................................................................. 4-13
Hard Drive Problems ...................................................................................... 4-14
Hardware Installation Problems...................................................................... 4-15
DVD-ROM and CD-ROM Drive (IDE) Problems ......................................... 4-16
Memory Problems........................................................................................... 4-17
SCSI Problems................................................................................................ 4-17
Network Problems .......................................................................................... 4-18
Audio Hardware Conflicts.............................................................................. 4-20
Computer Setup and Diagnostics Utilities............................................................. 4-21
Accessing the Computer Setup Menu............................................................. 4-22
Clearing Configuration Memory..................................................................... 4-25
Diagnostics Utilities........................................................................................ 4-26
Error Codes..................................................................................................... 4-31
SCSI Error Codes................................................................................................... 4-39
Upgrading the ROM............................................................................................... 4-42
Local ROM Flash............................................................................................ 4-42
Remote ROM Flash ........................................................................................ 4-43
FailSafe Boot Block ROM..................................................................................... 4-43
Fault Management.................................................................................................. 4-45
SMART III Hard Drive Fault Prediction........................................................ 4-45
Ultra ATA Integrity Monitoring..................................................................... 4-45
Compaq Insight Manager....................................................................................... 4-46
Compaq Management Agents for Workstations.................................................... 4-46
Compaq Restore CD .............................................................................................. 4-47
Compaq Diagnostics for Windows NT.................................................................. 4-48
Chapter 5
System Security
Security Features...................................................................................................... 5-1
Setup Password................................................................................................. 5-2
Windows NT Workstation Password................................................................ 5-6
National Keyboard Delimiter Characters.......................................................... 5-7
Advanced Security Management ............................................................................. 5-8
Reenabling Diskette Boot or Diskette Write..................................................... 5-8
Reenabling a Serial Port or Parallel Port .......................................................... 5-9
Cable Lock Provision........................................................................................ 5-9