Compaq Notebook Series - Page 8

viii Getting Started
Contents
3 Troubleshooting
Quick Solutions Checklist . . . . . . . . . . . . . . . . . . . . . . . . 3–2
Is the Notebook Receiving Power? . . . . . . . . . . . . . . 3–2
Is the Notebook Turned On? . . . . . . . . . . . . . . . . . . . 3–3
Is the Notebook in Standby or Hibernation? . . . . . . . 3–3
Is the Notebook Overheated? . . . . . . . . . . . . . . . . . . 3–4
Is the System Unresponsive?. . . . . . . . . . . . . . . . . . . 3–4
Is an External Device Not Working?. . . . . . . . . . . . . 3–5
Are You Using All Available Documentation?. . . . . 3–5
Is Software Functioning Abnormally? . . . . . . . . . . . 3–6
Contacting Compaq . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–7
Preparing to Call Technical Support . . . . . . . . . . . . . 3–7
Taking the Notebook to a Service Provider. . . . . . . . 3–8
4 Identifying External Hardware
Display Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1
Pointing Device Components. . . . . . . . . . . . . . . . . . . . . . 4–2
TouchPad Models . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2
Dual Device Models . . . . . . . . . . . . . . . . . . . . . . . . . 4–3
Top Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–4
Power Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–4
Keyboard and Drive Lights . . . . . . . . . . . . . . . . . . . . 4–5
Power and Volume Controls . . . . . . . . . . . . . . . . . . . 4–6
Easy Access Buttons and Keyboard Keys. . . . . . . . . 4–7
Function and Keypad Keys . . . . . . . . . . . . . . . . . . . . 4–8
Front Panel Components . . . . . . . . . . . . . . . . . . . . . . . . . 4–9
Rear Panel Components . . . . . . . . . . . . . . . . . . . . . . . . . 4–10
Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–10
Vents and Jacks . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–11
Left Side Components . . . . . . . . . . . . . . . . . . . . . . . . . . 4–12
Right Side Components . . . . . . . . . . . . . . . . . . . . . . . . . 4–13
271247-001.book Page viii Wednesday, April 17, 2002 2:55 PM