Convotherm OEB Series User Manual

Service manual OEB/OES/OGB/OGS
5_00e Troubleshooting list_L 1/27 2013-01-30
5. Troubleshooting list and error messages - Electronics
The last 10 error messages are stored in the service programme r38. In this service programme you
can query the error messages with date and time (by pressing Mr. C) and delete them in the service
programme d01. With the easyTOUCH Control you need to scan the last error messages into the
setting screen -> see chapter 3.6
In various versions of the software of the easyTOUCH the error messages are getting displayed via
ID-numbers -> see chart in the error messages.
E
T
O
E
B
O
E
S
O
G
B
O
G
S
Error-
message
Error description possible cause or remedy
5.1 Error messages
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E00.0 No Error
 Previous error is no longer present, f.e. lack of water or
overheat (the actual error can be retrieved in the
logbook)

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
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E01.xxx
ID33
Not enough water in
the steam generator
(water level could not
be reached within 5
minutes) or 1 min in
the start modus
 Tap closed
 Soft water connection not connected to water supply
 Dirt filter in the solenoid valve or in the mains water
connection dirty
 Water level sensor calcified (insulated) or defective
 Through the use of non-original CONVOTHERM cleaners,
foaming in the steam generator and insulating film on
double level sensor
 Filling gap in the steam generator is closed by calcium
deposits
 Water conductance too low through softening
 Solenoid valve Y3 faulty
 Injection nozzle in non-return device blocked
 Steam generator calcified
 Contact problems between steam generator and housing
(earth connection)
 Contact problems between water level sensor and
terminal strip X15 of the control module
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E01.xxx
ID33
Not enough water
(water pressure below
0.5 bar
3 seconds after valve
switched through)
 Tap closed
 Solenoid valve Y4 faulty
 Pressure switch S1 defective
 Dirt filter in the solenoid valve or in the mains water
connection dirty
 T-piece for pressure switch / manometer or injection
nozzle in water supply blocked / dirty  clean with
needle
 (if injection nozzle is blocked -> no error message)
 Contact problems between pressure switch and terminal
strip X15 of the control module
 Appliance not connected to soft water and therefore inlet
calcified

Convotherm OEB Series Specifications

General

Brand	Convotherm
Model	OEB Series
Category	Commercial Food Equipment
Language	English