Convotherm OEB Series User Manual

Service manual OEB/OES/OGB/OGS
5_00e Troubleshooting list_L 19/27 2013-01-30
OEB OES OGB OGS
Defect Possible cause or remedy
5.7 Safety temperature limiter hot air heater (B7)
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5.7.1 Safety temperature
limiter (B7) has tripped.
 Inner chamber temperature was over 300 °C
Heater contactor is burnt together 
 Replace contactor
 Check polarity of the B6 sensor connection
(green/white)
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5.7.2 Safety temperature
limiter B7 is reacting too early.
 B7 defective
5.8. Easy Touch Electronics
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5.8.1
After the system has been
switched on, a blue screen
appears with the folder
'My Device'
 Missing or damaged operating files:
 Update the software as follows:
 Insert USB stick containing the software in the
USB slot.
 Double-click 'My device'
 Double-click 'Hard disk'
 Double-click 'Update ETST.exe'
 After approx. 30 seconds, 'Start Update'
appears on screen. Follow instructions on
screen.
 Update is only possible when all grey windows
are closed or confirmed.
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5.8.2
On 2 in 1 devices, the icon for
the second cooking
compartment is greyed out
(disabled).
 SM wiring defective, e.g. connector on COM
port for the SM not plugged in correctly.
 Database file missing. This can be remedied
using a special update, UPD_0021.zip.
 Switch off the easyTOUCH control.
 Insert USB stick containing the file
UPD_0021.zip in the USB slot.
 Switch on easyTOUCH control and run the
software update.
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5.8.3
easyTOUCH control display
poorly calibrated.
Calibration completely wrong.
 Perform new calibration using the calibration
software.
1. Load this update, UPD_0011.zip, onto the
USB stick, start the update and carry out
the calibration process. At the end of the
calibration process, touch the screen
within the next 30 seconds.
2. On the basic screen, click the gear wheels
- select 'Transfer’ - ‘Network backup' and
'Save'.
3. 'Save Registry' appears on the screen.
 If calibration is not possible, because the icons
are no longer contacted, replace the
easyTOUCH control panel.
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5.8.4
Start calibration after every
 After calibration, click the gear wheels on the

Convotherm OEB Series Specifications

General

Brand	Convotherm
Model	OEB Series
Category	Commercial Food Equipment
Language	English