Cord One - Cyber Security

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Phase 2
11.4 Cyber security
OnDecember30th,2022,Phase2oftheUKSmartChargePointsRegulations—which
includes several reinforced security measures to make owning and using an EV charger
assecureaspossible—wentintoeffect.
The features that are important for the user to know are as follows:
• A “tamper-protection boundary” is included to secure the charge points internal
components. The charger will quickly log any unauthorised attempts to access it
internally and notify the registered owner.
• The user’s personal information can be deleted from the Monta App by calling the
Monta customer support.
• Thechargerrmwareupdateswillbeprovidedfor3yearsfromthepointofsales.
The following measures are recommended for charger security:
• Remove the charger network pin sticker from the charger and keep it safe.
• ThechargerAccessPointpageisonlyopenfor15minutes.Afterthattimeperiod,
the page is inaccessible as a security precaution.
• Contact the Monta support immediately if the charger sends critical security event
noticationintheapp.
• Iftheuserreceivesnoticationfromtheapptoupgrade,ensureupgradeis
installed.
• The RFID cards should be kept secure.
• Ensure the Monta account has a strong password.