COVANA Evolution Series

Questions and Answers

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David HendersonAug 16, 2025
What to do if my Covana Hot Tub cover will not raise or lower and the motor is silent?
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  Michael McintoshAug 16, 2025
  If your Covana cover isn't moving and the motor is silent, try these steps: First, reset the GFCI. Next, make sure the power source is enabled. If that doesn't work, disconnect the power source for 60 seconds to reset the Covana operator. Also, check the breaker panel and verify whether the cables were damaged or pinched. Please review the manual lifting procedure section.
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Amanda CrawfordAug 19, 2025
Why won't my Covana Hot Tub cover raise or lower, even though the motor is humming?
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  Brandon RogersAug 19, 2025
  If your Covana cover is humming but not moving, it could be due to several reasons. Check if the posts are frozen and use methanol to free any ice buildup. Remove any debris from the top of the cover. Also, the jack assemblies might be jammed, so regrease the post assemblies. Verify whether any posts are obstructed and ensure the power source is connected. Reset off.
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Paige RomeroAug 22, 2025
What to do if my Covana Hot Tub cover raises, but does not lower?
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  butlerdustinAug 22, 2025
  If your Covana cover raises but won't lower, a certified electrician should open the operator and check for faulty up and down limit switches, because the cam plate might be missing. Also, verify whether there is any corrosion on the terminals of the key switch and clean them if necessary. Open the key switch terminal and check for faulty switches, because limit switches could be stuck. Finally, verify whether any wires are cut or pinched.
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danielstephensAug 26, 2025
What to do if my Covana Hot Tub cover lowers, but does not raise?
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  daniel78Aug 26, 2025
  If your Covana cover lowers but won't raise, a certified electrician should open the operator and check for faulty up and down limit switches, because the cam plate might be missing. Also, verify whether there is any corrosion on the terminals of the key switch and clean them if necessary. Open the key switch terminal and check for faulty switches, because limit switches could be stuck. Finally, verify whether any wires are cut or pinched.
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Amanda FrostAug 28, 2025
What to do if my Covana Hot Tub cover raises unequally?
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  matthew78Aug 28, 2025
  If your Covana cover raises unequally, call your local dealer immediately, because a spring pin is broken, a drive shaft has fallen off, or there are issues in the control box.
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jdixonAug 31, 2025
How to clean a black inner seal on my Covana Hot Tub?
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  andrefischerAug 31, 2025
  If the inner seal on your Covana Hot Tub appears black, it's likely due to accumulated mold. Clean the affected areas with bleach and a soft brush.
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Kayla WongSep 3, 2025
What to do if Covana Hot Tub lights do not work?
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  Sean AdamsSep 3, 2025
  If the lights on your Covana Hot Tub aren't working, you can try the following: Replace the light switch if the lighting assembly is faulty. If the light switch is faulty, follow the Wire guard reassembly procedure section in the User manual. Also, verify the power source is connected and reset off.
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burkemarkSep 6, 2025
What to do if my Covana Hot Tub posts are not equally positioned?
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  Sheri AshleySep 6, 2025
  If the posts on your Covana Hot Tub are not equally positioned, check whether a drive shaft has fallen off, because the post screws (attached to the outer shell) may have loosened.
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weavercherylSep 9, 2025
How to fix a loose or improperly retracting Covana Hot Tub shade?
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  Alexis RobertsSep 9, 2025
  If your Covana Hot Tub shades are loose or retracting improperly, the internal spring may not be wound enough. Consult shades installation manual or our YouTube video page for complete procedures.
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Lee HowardSep 12, 2025
What to do if my Covana Hot Tub middle sleeve has fallen?
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  Courtney CohenSep 12, 2025
  If the middle sleeve of your Covana Hot Tub has fallen, verify whether the all-weather seal is on the inner post and at the proper position, because posts might be frozen. Also, check whether the stopper kit is broken or missing.

Summary

SAFETY

Safety Information

Details important safety guidelines and warnings for using the Covana cover, emphasizing proper installation and usage.

Electrical Safety Precautions

Provides critical warnings and precautions regarding electrical safety to prevent injury or death during hook-up and operation.

LABELING

Warning and Information Labels

Describes various warning and information labels on the Covana cover and their specific locations for user awareness.

GLOSSARY

INSTALLATION PREPARATION

Location Considerations for Installation

Guidelines for choosing a safe and suitable location for the Covana cover installation, avoiding potential hazards.

Foundation Preparation Requirements

Details requirements for creating a stable and level foundation for the cover's installation, including anchoring specifications.

INSTALLATION

Tools Required for Installation

Lists all necessary tools and equipment required for the proper installation of the Covana cover.

Uncrating the Covana Cover

Step-by-step instructions for safely removing the Covana cover and its components from the shipping crate.

Cover Assembly Procedures

Detailed instructions for assembling the main components of the Covana cover, ensuring correct fit and function.

Lifting Mechanism Assembly Guide

Guides the assembly of the cover's lifting mechanism, including jacks, drive shafts, and associated hardware.

Testing the Evolution Cover Functionality

Procedures for testing the cover's functionality after installation, including movement, seal checks, and adjustments.

Applying Wiper Brackets for Water Tightness

Instructions for applying wiper brackets to the I-beams to ensure the cover is water-tight and performs as designed.

Seal Application for Optimal Waterproofing

Detailed steps for properly applying the seal around the hot tub perimeter for optimal waterproofing and heat retention.

Non-Permanent Mounting Plates Installation

Instructions for installing optional non-permanent mounting plates for base dimensions, with specific guidelines.

ELECTRICAL HOOK-UP

Electrical Safety and Hook-up Precautions

Critical safety warnings and procedures to prevent electrical hazards during the hook-up process, emphasizing qualified electricians.

Grounding and Power Supply Connection

Explains the proper grounding and connection of the power supply for the Covana cover's electrical system.

TECHNICAL SPECIFICATIONS

Side Elevation Dimensions and Clearance

Provides dimensional information related to the side view, cover travel, and hot tub fit for installation planning.

Frame Dimensions and Footprint Requirements

Details the overall frame dimensions and the required footprint for installing the Covana cover system.

Electrical System Specifications

Outlines the voltage, GFCI, and current requirements for both North American and European models.

Operating Limitations and Weight Capacity

Specifies the maximum wind speeds and weight limits for safe and proper operation of the Covana cover.

General Cover Specifications

Lists additional general specifications such as lifting speed, total weight, and key switch cable length.

LIMIT SWITCH ADJUSTMENT

Adjusting Limit Switches for Cover Travel

Guides on how to adjust the limit switches for proper upward and downward travel height of the cover.

TROUBLESHOOTING

APPENDIX

Wiring Diagram: North America (120 V)

Provides the detailed wiring diagram and schematic for the North American 120 VAC operator.

Wiring Diagram: Europe (220 V)

Provides the detailed wiring diagram and schematic for the European 220 VAC operator.

INSTALLATION CHECKLIST (Customer copy)

INSTALLATION CHECKLIST (Installer copy)