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The warranty applies if the cause of the failure is an internal defect in the charger that falls to CRISTEC.
The warranty applies for equipment returned to the Chateaulin plant (France).
The warranty, if confirmed by the expert's report, covers only:
o The repair (part(s) and labour) of faulty equipment returned to the CHATEAULIN plant (France).
Only original parts recognized as being defective will be replaced under the warranty.
o Return shipping costs after repair (courier, by a carrier of our choice).
The warranty, if confirmed by the expert's report, gives rise only to a repair of the equipment and not to a
replacement of the equipment.
The warranty does not cover any other costs that may have been caused by the malfunction of the
equipment, such as: shipping and packaging, disassembly, reassembly and testing costs, as well as all other
costs not mentioned.
Our warranty on no account provides for any form of compensation. CRISTEC shall not be held liable for
damage incurred as a result of using the charger.
The warranty does not apply if the origin of the failure is due to an external default (see below). In this
case, a repair estimate will be issued.
Our warranty does not cover:
1. Non-compliance with this manual
2. Any modification and mechanical, electrical or electronic intervention on the device
3. Improper use
4. Presence of moisture
5. Failure to comply with AC power-supply tolerances (i.e., overvoltage)
6. Incorrect connections
7. Falls or impacts during transportation, installation or use
8. Repairs carried out by anyone unauthorized by CRISTEC
9. The maintenance in the energy conversion area made by a non-authorized person by CRISTEC
10. Connection of any interface not supplied by CRISTEC
11. The cost of packaging and carriage
12. Apparent or latent damage sustained during shipment and/or handling (any such claims should be
sent to the hauler)
13. Any unjustified return of equipment (no failure on the equipment)
14. Any other causes not listed above
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