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CTX DZ33I - CTX Oven Maintenance & Troubleshooting; Error Message Guide

CTX DZ33I
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40
D. Cleaning the Exterior
CAUTION: Turn off power to the oven at the wall box by pulling the main disconnect switch.
The body of the oven is stainless steel. It can be wiped clean using any commercially available stainless steel spray
cleaner or you can clean the oven using a DAMP cloth wrung out of mild detergent solution. Rinse in similar fashion
with clear water. DO NOT allow excess fluid to enter any of the cracks around the keypad or the lower control panel.
DO NOT use abrasive compounds.
SECTION 5- MAINTENANCE & TROUBLESHOOTING
Note: An authorized CTX service representative must be contacted for any failures that cannot be remedied by
Reprogramming or Rebooting System.
Caution: Do not remove access panels at the front or rear of oven. High voltage exists inside these
compartments which can cause serious injury or death.
A. Chart 1- Error Messages
Display Error Code
Explanation
Corrective Action
OVER TEMP SHUTDN
ZONE#
Over Temperature Error:
This occurs if at least one zone’s
actual temperature exceeds the
maximum allowed temperature of
980F (526C)
Call for service
EXT. AMB SHUTDN
External Ambient Error:
This occurs if the external ambient
temperature exceeds 150F (65C).
Check axial cooling fan at lower front
of oven for proper operation and
cleanliness. Also it may be the
temperature of the area surrounding
the oven must be reduced. If the fan
is not running call for service.
INT. AMB SHUTDN
Internal Ambient error:
This occurs if the internal ambient
temperature exceeds 150F (65C).
Check axial cooling fan at lower front
of oven for proper operation and
cleanliness. Also it may be the
temperature of the area surrounding
the oven must be reduced. If the fan is
not running call for service.
MOTOR JAMMED
Conveyor Jammed:
Conveyor stopped when speed setting
is between 1 and 60 minutes or
conveyor runs full speed.
Clear item that is jamming the
conveyor and/or reset circuit breaker
on the front of the control panel. If
conveyor still does not operate call for
service.
MOTOR RUNAWAY
Conveyor Runaway:
Conveyor runs at full speed.
Check for proper speed setting. If
speed setting is correct call for service.

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