D-Link DCS-5000L User Manual

59D-Link DCS-5000L User Manual
Section 4 - Troubleshooting
7. The camera is producing noisy images. How can I solve the problem?
The video images might be noisy if the camera is used in a very low light environment. Try switching to night mode if you are
consistently monitoring a low light area.
8. The images are poor quality, how can I improve the image quality?
Make sure that your computer’s display properties are set to at least 6-bit color. Using 16 or 256 colors on your computer will
produce dithering artifacts in the image, making the image look as if it is of poor quality.
You may also need to check your image settings to make sure the brightness, contrast, and other settings are set properly. For
more, refer to Image Setup on page 36.
9. Why are no images available through the Web browser?
ActiveX might be disabled. If you are viewing the images from Internet Explorer make sure ActiveX has been enabled in the
Internet Options menu. You may also need to change the security settings on your browser to allow the ActiveX plug-in to be
installed. Also, check that you have the latest version of Java installed. Java can be downloaded from http://www.java.com
If you are using Internet Explorer with a version number 6 or lower, then you will need to upgrade your Web browser software
in order to view the streaming video transmitted by the Network Camera.

D-Link DCS-5000L Specifications

General

Type	IP security camera
PTZ control	Yes
Certification	• CE • CE LVD • FCC • C-Tick
Placement supported	Indoor
Connectivity technology	Wired & Wireless
Interface	RJ-45/WLAN
Ethernet LAN (RJ-45) ports	1
Audio formats supported	PCM
Form factor	-
Product color	Black, White
AC input voltage	100-240 V
DC output current	1.5 A
DC output voltage	5
AC input frequency	50 - 60 Hz
Full HD	No
Maximum resolution	640 x 480 pixels
Image quality adjustment	Brightness, Contrast, Saturation
Video compression formats	M-JPEG, MPEG
Supported graphics resolutions	160 x 112, 320 x 240, 640 x 480 (VGA)
Pan range	-170 - 170 °
Tilt angle range	-25 - 95 °
Camera shutter speed	1/15 - 1/15000 s
Minimum illumination	0 lx
Storage temperature (T-T)	-25 - 70 °C
Operating temperature (T-T)	0 - 40 °C
Storage relative humidity (H-H)	5 - 95 %
Operating relative humidity (H-H)	20 - 85 %
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Mobile operating systems supported	Android, iOS
Windows operating systems supported	Windows 10 Education, Windows 10 Education x64, Windows 10 Enterprise, Windows 10 Enterprise x64, Windows 10 Home, Windows 10 Home x64, Windows 10 IOT Core, Windows 10 Pro, Windows 10 Pro x64, Windows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows 8.1, Windows 8.1 Enterprise, Windows 8.1 Enterprise x64, Windows 8.1 Pro, Windows 8.1 Pro x64, Windows 8.1 x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64
Sensor type	CMOS
Optical sensor size	1/5 \
Fixed focal length	2.2 mm
Maximum aperture number	2.4
Security algorithms	HTTPS, WEP, WPA, WPA-PSK, WPA2, WPS
LED type	IR
Night vision distance	8 m
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Cabling technology	10/100Base-T(X)
Networking standards	IEEE 802.11b, IEEE 802.11g, IEEE 802.11n
Ethernet interface type	Fast Ethernet
Supported network protocols	IPV4, ARP, TCP, UDP, ICMP, DHCP Client, NTP Client (D-Link), DNS Client, DDNS Client (D-Link), SMTP Client, FTP Client, HTTP Server, PPPoE, UPnP Port Forwarding, LLTD

Weight and Dimensions

Depth	109.1 mm
Width	116.4 mm
Height	133.6 mm
Weight	292.8 g
Height (with stand)	230 mm