44 Spyder2 User’s Manual
03-032-10091-06 Teledyne DALSA
6
Troubleshooting
The information in this chapter can help you solve problems that may occur during the
setup of your camera. Remember that the camera is part of the entire acquisition system.
You may have to troubleshoot any or all of the following:
• power supplies • cabling
• frame grabber hardware & software • host computer
• light sources • optics
• operating environment • encoder
Your steps in dealing with a technical problem should be:
1. Try the general and specific solutions listed in sections 6.1, 6.2 and 6.3.
2. If these solutions do not resolve your problem, see section 6.4 on getting product
support.
6.1 Common Solutions
Connections
The first step in troubleshooting is to verify that your camera has all the correct
connections.
Power Supply Voltages
Check for the presence of al l v oltages at the camer a pow er connector. Verify that al l
grounds are connected.
EXSYNC
When the camera is powered on for the first time, it defaults (no external input required)
to exposure mode 2 (5 kHz line rate, and internal Sync to trigger readout). After a user has
saved settings, the camera pow er s up w i th the sav ed settings. N ote, a w arni ng appears
when switching to exposure mode requiring external signals if external signals are not
pr esent (EXSYNC or PRIN).
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