Dalsa Genie M640 - User Manual

Questions and Answers

T
Tammy RussellAug 13, 2025
What to do if my Dalsa Security Camera grab has random bad data or noise?
- T
  Tiffany CallahanAug 13, 2025
  Random bad data or noise in your Dalsa Security Camera grab can occur if the NIC used does not fully support the maximum jumbo frame. Ensure that the jumbo frame size is set to the maximum allowed in the NIC configuration. If the NIC reports a false maximum jumbo frame size, set the jumbo frame size to less than the maximum allowed. Also, test for a good acquisition by reducing the Genie packet size used, starting with a value of 1500 to verify acquisition before trying a higher value if the Network Configuration Mode is left as Automatic.
T
Tammy DicksonAug 16, 2025
What to do if I have a streaming error with a timeout message on my Dalsa Genie M640?
- S
  Stacy GrayAug 16, 2025
  If you're getting a timeout message with your Dalsa Security Camera, it might be that a third-party firewall program is blocking the video stream. To resolve this, add the GigE Server to the firewall exception list or disable the firewall completely on the NIC used only with the Genie.
D
Dylan ParsonsAug 20, 2025
What to do if my Dalsa Genie M640 grab remains black?
- B
  brewerhenryAug 20, 2025
  If the Dalsa Security Camera grab remains black, it could be due to a firewall blocking the video stream. Confirm that the problem is the firewall settings and not the Genie sensor by configuring Genie to output its internal test pattern. Also, if you have VPN software installed, disable the VPN driver in the NIC properties.
C
Charles RossAug 25, 2025
Why is my Dalsa Genie M640 Security Camera device not available?
- J
  Jean LeeAug 25, 2025
  The Dalsa Security Camera might be unavailable due to a major camera fault, disconnected power, or a network communication issue. Review the section "Installation Overview & Preparations" on page 18 to verify required installation steps. Also, see "Verifying Network Parameters" on page 115 to review networking details. See "VPN Driver Interference" on page 115 if using Genie Framework previous to release 1.20.
V
Victor ThompsonAug 27, 2025
What causes problems with disconnecting NICs in Dalsa Genie M640?
- L
  lisa80Aug 27, 2025
  Data loss can occur when disconnecting NICs in Dalsa Security Camera if motion or vibrations cause the Ethernet cable connection to be insecure. Use a locking Ethernet cable. Also, communication with the Genie can not be reestablished without power cycling.
A
Adrienne PhillipsSep 1, 2025
What to do if I have multiple camera issues with my Dalsa Security Camera system?
- M
  Mitchell PorterSep 1, 2025
  If you're experiencing issues with multiple Dalsa Security Cameras, confirm each Genie has been assigned an IP address by checking the GigE server. Also, do not use multiple NIC ports configured in LLA; instead, use a DHCP server or persistent IP.
S
Seth GlennSep 4, 2025
How to solve problems when changing the laptop NIC for Dalsa Genie M640 Security Camera?
- K
  Kellie DavisSep 4, 2025
  To address issues when changing the laptop NIC, deselect the CorSnid driver and click the OK button.
G
gsanchezSep 8, 2025
How to improve laptop computer networking with Dalsa Security Camera?
- S
  Sharon HernandezSep 8, 2025
  To enhance the networking performance of your laptop with the Dalsa Security Camera, modify the network parameters for best performance and verify the Genie at the frame rates required.

Summary

Genie Monochrome Series Overview

Description

Overview of the Genie monochrome camera family, highlighting its features and applications.

Genie Application Advantages

Lists the key features and benefits of the Genie camera series for industrial imaging applications.

Product Part Numbers

Details camera models, software, and accessories with product numbers for easy selection.

Camera Performance Specifications

General specifications for Genie cameras, including controls, optical, mechanical, and electrical interfaces.

Certifications and Standards

Lists CE, FCC, RoHS certifications and supported industry standards like GigE Vision and GenICam.

Genie Sensor Overview

Introduces sensor overview, explaining spectral response and peak response characteristics.

Model Specifications

Detailed specifications for Genie camera models M640, M1024, M1400, and M1600.

Application Development

Sapera LT Library and GenICam Environment

Describes the Sapera LT library for image acquisition and the GenICam specification for device capabilities.

Installing the Genie Camera

Safety, Prerequisites, and Network Setup

Covers installation warnings, network adapter guidelines, and switch configurations.

Software Installation and Verification

Guides for installing Sapera LT, Genie CD package, and verifying GigE Server.

Camera Connection, Status, and IP Configuration

Details camera connection, status LEDs, IP configuration sequence, and GigE Server status.

Network Optimization and Firmware Updates

Optimizing network adapters, updating firmware, and performing initial testing.

Operational Reference

Camera and Sensor Information

Retrieving camera and sensor information via applications like CamExpert.

Sensor Controls and Acquisition Settings

Covers sensor controls, gain, black level, binning, trigger modes, exposure, and synchronization.

Advanced Acquisition Features

Details processing features, LUT, Flat Field correction, Image Flip, Test Patterns, and Events.

I;O Controls, Outputs, and Network Configuration

Configuring I/O controls, outputs, network parameters, and power-up settings.

Network Tools

IP Configuration Modes

Explains IP configuration modes: Link-Local Address (LLA), DHCP, and Persistent IP.

Network Configuration Tool Usage

Guides for using the Network Configuration tool for IP assignment and camera naming.

System and Firewall Configuration

Accessing system information and configuring firewall exceptions for Sapera GigE Server.

Camera Recovery and Server Details

Procedures for recovering cameras with unknown IPs and details on the Sapera GigE Server.

Sapera CamExpert Guide

Using CamExpert for Genie Cameras

How to use CamExpert for testing Genie operating modes and saving configurations.

CamExpert Interface and Controls

Overview of CamExpert panes, controls, and LUT configuration options.

Technical Specifications

Mechanical Specifications

Defines the physical dimensions and mounting details of the Genie camera.

Connectors and Electrical Details

Details connectors, Hirose pinouts, signal specifications, and external I/O.

Optical Considerations and Sensor Handling

Covers illumination, light sources, filters, lens modeling, magnification, and sensor care.

Computer and Network Requirements

Guides on PC hardware, network adapters, switches, and laptop considerations.

Compliance and Declarations

EC & FCC Declaration of Conformity

Official declaration of conformity to EC and FCC regulations for the camera.

Troubleshooting

Problem Identification and Overview

Introduction to troubleshooting, covering problem types and GigE Server status indicators.

Device Connectivity and IP Errors

Addresses issues where the device is not found or exhibits IP errors.

Installation and Operational Problems

Covers installation issues, functional problems, and specific GigE Server warnings.

Common Issues and Solutions

Discusses firmware, streaming, cabling, grab, laptop, switch, exposure issues, and network verification.

Contact and Support Information

DALSA Contact Information

Provides contact details and website for DALSA sales inquiries.

Genie Technical Support

Information on submitting support questions and accessing product literature online.

Glossary of Terms

Index

Dalsa Genie M640 Specifications

General

Brand	Dalsa
Model	Genie M640
Category	Security Camera
Language	English

Related product manuals

Dalsa Genie Nano Series

327 pages

Spyder 3 GigE SG-10-01k80-00-R

121 pages

Dalsa Spyder3 S3-14-01k40-00-R

94 pages

Dalsa Piranha 2 Series

86 pages

Dalsa Spyder3 SG-11-01k40-00-R

93 pages

Dalsa Spyder3 SG-11-01k80-00-R