Genie Monochrome Series-GigE Vision Camera Troubleshooting • 105
GigE Server Warning Example 2: Subnet Mask or IP error
The screenshot below shows that the Genie device is not accessible. This IP error is an example of the Genie being
assigned a persistent IP address with an incorrect subnet mask.
• This example error was made using the DALSA Network Configuration tool, where the Genie was set to
Persistent IP mode with an incorrect subnet mask.
• Once the incorrect setting was applied, the Genie was not accessible to the Network Configuration tool or any
application.
• The DALSA Network Configuration tool provides a device recovery function to force the Genie back to LLA
mode. See "
Recovering a Camera with an Unknown Persistent IP" on page 82.
• An alternative solution is to change IP address of the NIC to match the camera subnet. This might be preferable
if a DHCP server is running on this segment (as the Recovery process requires the NIC to be in LLA mode).
GigE Server Warning Example 3: Filter Driver (CorSnid) Disabled
The screenshot below shows that the Genie device was found but there is an issue with the filter driver (CorSnid).
Such problems occur because the filter driver has become disabled or never installed correctly.
• Verify that the Filter driver is enabled in the properties for the NIC used with Genie. The screenshot below
shows a typical installation.
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