Dalsa Genie Nano Series

Questions and Answers

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Joshua James PhDAug 20, 2025
What to do if I have cabling and communication issues with my Dalsa Security Camera?
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  Paul NunezAug 20, 2025
  If you are experiencing cabling and communication issues with your Dalsa Security Camera, there are several things you can check: 1. Ensure the DC supply power is connected and functioning correctly by verifying the power supply voltage. 2. Use a shielded cable to connect the Nano chassis to the power supply earth ground. 3. Confirm the Ethernet cable is properly connected to both the Nano and the NIC or switch. 4. Verify the Ethernet cabling, as poor cables can cause connections to auto-configure at lower speeds. 5. If the Nano is in a high vibration environment, use a secured Ethernet cable. 6. Check the Ethernet status LEDs on the NIC used with the camera. 7. Make sure the Ethernet cable is CAT5e or CAT6. 8. Use the Log Viewer tool to check for packet resend conditions.
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john89Aug 22, 2025
What to do if the Dalsa Genie Nano device is not available?
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  Shannon WalshAug 22, 2025
  If your Dalsa Security Camera's Nano device is not available, it could be due to a camera fault, disconnected power, or a network issue. Review the section Using Nano to verify required installation steps. Also, in multiple NIC systems where the NIC for the Nano is using LLA mode, make sure that no other NIC is in or switches to LLA mode. It is also recommended to verify that your NIC is running the latest driver available from the manufacturer.
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Janet BurgessAug 25, 2025
What to do if I'm having multiple camera issues with my Dalsa Security Camera?
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  Robert MunozAug 25, 2025
  If you are experiencing issues with multiple Dalsa Security Cameras, consider the following: * Confirm each Nano has been assigned an IP address by checking the GigE server. * Use the Network Configuration tool to stop camera discovery broadcasts. * Confirm that all cameras are on the same subnet setup on that switch. * If there's a third-party camera filter driver conflict, uninstall the third-party driver and reinstall the Nano package. * Verify that your NIC is running the latest driver available from the manufacturer.
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amanda81Aug 26, 2025
Why is the frame rate lower than expected on my Dalsa Security Camera?
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  Amy WestAug 26, 2025
  If your Dalsa Security Camera is functional but the frame rate is lower than expected, verify the Ethernet link speed, as the LAN connection might be limited to 100 Mbps, which limits the frame rate due to internal buffers being filled. Also, if using an external trigger, verify the trigger source rate and Nano parameters such as trigger to exposure delay.
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Cesar SchneiderAug 28, 2025
What to do if camera acquisition is good but frame rate is lower than expected on Dalsa Genie Nano Security Camera?
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  Lisa KellerAug 28, 2025
  If the camera acquisition is good, but the frame rate is lower than expected on your Dalsa Security Camera, make sure the Memory Overflow event monitor is enabled. If any memory overflow events are counted, then the Nano internal buffer could not be transmitted on time and was discarded. Note that a changed acquisition frame rate becomes active only when the acquisition is stopped and then restarted.
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brownjonathanAug 29, 2025
What to do if there's a power failure during a firmware update on my Dalsa Genie Nano Security Camera?
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  Natasha RogersAug 29, 2025
  If there was a power failure during a firmware update on your Dalsa Security Camera, connect power to the Nano. The Genie Nano will boot with the previous version of firmware and will operate normally. Then, perform the firmware update procedure again.
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Jessica WilsonAug 31, 2025
Why is the image black on my Dalsa Genie Nano even though it's functional?
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  Sharon MartinAug 31, 2025
  If your Dalsa Security Camera is functional, the frame rate is as expected, but the image is black, verify that the lens iris is open. You can also aim the Nano at a bright light source, check that the programmed exposure duration is not too short or set it to maximum, or use CamExpert to set the Nano to output its Internal Pattern Generator.
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Scott DavisSep 2, 2025
What to do if my Dalsa Digital Camera shows 'Device Not Available'?
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  Jill SimmonsSep 2, 2025
  If your Dalsa Digital Camera displays a 'Device Not Available' error, it could be due to a major camera fault, disconnected power, or a network issue preventing communication. Review the section Using Nano to verify required installation steps. Also, in multiple NIC systems where the NIC for the Nano is using LLA mode, ensure that no other NIC is in or switches to LLA mode. Verify that your NIC is running the latest driver available from the manufacturer. Refer to the Teledyne DALSA Network Imaging manual to review networking details.
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ralphskinnerSep 8, 2025
What to do if my Dalsa Digital Camera image is black?
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  Brian BarberSep 8, 2025
  If your Dalsa Digital Camera's image is black despite the camera being functional, verify that the lens iris is open. Aim the Nano at a bright light source. Check that the programmed exposure duration is not too short or set it to maximum. Using CamExpert set the Nano to output its Internal Pattern Generator.
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edwardnixonSep 9, 2025
How to fix Multiple Camera Issues on Dalsa Digital Camera?
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  david52Sep 10, 2025
  To resolve multiple camera issues with your Dalsa Digital Camera, when using multiple cameras with a computer with multiple NIC ports, confirm each Nano has been assigned an IP address by checking the GigE server. To reduce network traffic in configured problem free systems, use the Network Configuration tool to stop camera discovery broadcasts. When using multiple cameras connected to an VLAN Ethernet switch, confirm that all cameras are on the same subnet setup on that switch. If a Nano camera installed with other GigE Vision cameras cannot connect properly with the NIC or has acquisition timeout errors, uninstall the third party driver and install the Nano package again. Verify that your NIC is running the latest driver available from the manufacturer.

Summary

Genie Nano Series Overview

GigE with TurboDrive

Genie Nano Overview

Lists key features and specifications of the Genie Nano camera series.

Model Part Numbers

Monochrome Cameras

Lists monochrome Genie Nano camera models with their resolutions, sensors, lenses, and part numbers.

Color Cameras

Lists color Genie Nano camera models with their resolutions, sensors, lenses, part numbers, and notes.

Software Requirements

Sapera LT Development Software

Details Sapera LT software requirements for Windows and Linux, including package contents.

Genie Nano Specifications

Common Specifications

Lists common specifications applicable to all Genie Nano cameras, including camera controls and features.

Sensor Cosmetic Specifications

Sony Sensor Models

Specifications: M700, C700

Details specifications for M700 and C700 models using Sony IMX287 sensor.

Specifications: M810, C810

Details specifications for M810 and C810 models using Sony IMX433 sensor.

ON-SEMI Sensor Models

Specifications: M640, M640-NIR, C640

Details specifications for M640, M640-NIR, and C640 models using OnSemi Python300 P1 sensor.

Specifications: M800, C800

Details specifications for M800 and C800 models using OnSemi Python500 P1 sensor.

OPERATIONAL REFERENCE

USING CAMEXPERT WITH GENIE NANO CAMERAS

Guides on using CamExpert for testing Genie Nano camera functions and parameters.

CAMERA INFORMATION CATEGORY

Sensor Control Category

Describes sensor-specific parameters for controlling exposure, gain, shutter, etc.

Nano Quick Start

Testing Nano without a Lens

Guides on initial setup and testing of the Nano camera without a lens.

Testing Nano with a Lens

Guides on testing the Nano camera with a lens, including focus and exposure adjustment.

Connecting the Genie Nano Camera

LED Indicators

Camera Status LED Indicator

Genie Nano IP Configuration Sequence

Preventing Operational Faults due to ESD

Using Nano with Sapera API

Installation

Guides on installing Sapera LT and the GigE Vision package for Nano camera setup.

Camera Firmware Updates

Explains how to update camera firmware using CamExpert or custom applications.

GigE Server Verification

Quick Test with CamExpert (Windows)

Sensor Control Category

Sensor Control Feature Descriptions

Describes sensor-specific parameters for controlling exposure, gain, shutter, etc.

Offset;Gain Control Details (Sony sensors)

Offset;Gain Control Details (On-Semi Python sensors)

Exposure Alignment Control Modes

Synchronous Exposure Alignment Overview

Reset Exposure Alignment Overview

Exposure Timing for Sony Models

Details timing diagrams and specifications for Sony sensor models in Synchronous and Reset modes.

Synchronous Mode - Exposure Timing Specifications

Reset Mode - Exposure Timing Specifications

Auto-Brightness Control Category

Auto-Brightness Feature Descriptions

I;O Control Category

I;O Control Feature Descriptions

Describes I/O control features, including trigger modes and sources.

Trigger Mode Details

Trigger Overlap: Feature Details

Counter and Timer Control Category

Counter and Timer Control Feature Description

Describes counter and timer parameters, including counter selector, mode, and start source.

Example: Counting Elapse Time

Advanced Processing Control Category

Advanced Processing Control Feature Descriptions

Describes features for LUT mode, gamma correction, and LUT selector.

Lookup Table (LUT) Overview

Defective Pixel Replacement (Method 3)

Defective Pixel Replacement Algorithm Description

Color Processing Control Category

Color Processing Control Feature Description

Describes features for automatic and manual white balance, and color enhancement.

Flat Field Correction Category

Flat Field Correction Feature Description

Describes features related to flat field correction mode, type, and algorithm.

Cycling Preset Mode Control Category

Cycling Preset Mode Control Feature Description

Describes features for controlling cycling preset mode, count, and incremental source.

Image Format Control Category

Image Format Control Feature Description

Describes features related to data stream selection, pixel format, and color filter types.

Width and Height Features for Partial Scan Control

Using the Multiple ROI Mode

Horizontal and Vertical Flip

Binning Function and Limitations

Metadata Control Category

Metadata Control Category Feature Descriptions

Acquisition and Transfer Control Category

Acquisition and Transfer Control Feature Descriptions

Action Control Category

Action Control Feature Descriptions

Event Control Category

Event Control Feature Descriptions

Overview of Precision Time Protocol Mode (IEEE 1588)

Examples using Timestamp Modulo Event for Acquisitions

GigE Vision Transport Layer Control Category

GigE Vision Transport Layer Feature Descriptions

File Access Control Category

File Access Control Feature Descriptions

Computer Requirements for Nano Cameras

Recommended Network Adapters

Additional Reference Information

Choosing a Lens with the Correct Image Circle

Sensor Handling Instructions

Electrostatic Discharge and the Sensor

Protecting Against Dust, Oil and Scratches

Cleaning the Sensor Window

Troubleshooting

Overview

Device Not Available

Device IP Error

Firmware Updates

Power Failure during a Firmware Update-Now What?

Cabling and Communication Issues

No camera exposure when expected

Camera acquisition is good but frame rate is lower than expected

Camera is functional, frame rate is as expected, but image is black

Defective Pixel Replacement (Method 4)

Monochrome Defective Pixel Replacement Algorithm Description

Color Defective Pixel Replacement Algorithm Description

Contact Information

Technical Support