x • Contents Nano Series GigE Vision Camera
Nano Generic Power Supply with no I/O ............................................... 290
Components Express Right-Angle Cable Assemblies ............................... 291
Cable Assembly: Right-Angle I/O Bunt End ................................................. 291
Cable Assembly: Right-Angle I/O to Euro Block ........................................... 292
Ruggedized RJ45 Ethernet Cables .............................................................. 293
Cable Assembly: Right-Angle Ethernet ....................................................... 294
Right-Angle Cable-Set (Mounted) .............................................................. 295
Alysium-Tech “Extreme Rating” HiFlex Ethernet Cable ............................ 296
IP67 ENCLOSURE PRODUCTS ......................................................................... 297
IP67 Protection Enclosure Designed for Nano ........................................ 297
IP67 Protection Enclosure Designed for Nano XL .................................... 298
TROUBLESHOOTING _________________________________________ 299
OVERVIEW .............................................................................................. 299
Problem Type Summary ..................................................................... 299
Verifying Network Parameters ............................................................. 301
Before Contacting Technical Support .......................................................... 301
DEVICE AVAILABLE WITH OPERATIONAL ISSUES .................................................... 301
Firmware Updates ............................................................................. 301
Power Failure during a Firmware Update–Now What? ............................. 302
Cabling and Communication Issues ...................................................... 302
Grab has Random Bad Data or Noise ......................................................... 303
No camera exposure when expected .......................................................... 304
Camera acquisition is good but frame rate is lower than expected .................. 304
Camera is functional, frame rate is as expected, but image is black ................ 304
Model C4900 Column Noise in Saturated Areas ...................................... 305
Other Problems or Issues ................................................................... 306
Preventing Dropped Packets by adjusting Power Options ............................... 306
Random Invalid Trigger Events ................................................................. 307
Minimum Sapera Version Required ............................................................ 307
Issues with uninstalling Cognex VisionPro with Sapera LT CamExpert ............. 307
ADDENDUMS _______________________________________________ 308
10-PIN I/O CONNECTOR PINOUT DETAILS (SPECIAL ORDER) .................................... 308
Serial Port (RS-232) Specifications ...................................................... 309
USING THE SPECIAL ORDER SERIAL PORT .......................................................... 309
Enable the Virtual Serial Port Driver ..................................................... 309
Automatic Windows Driver Installation ....................................................... 310
Serial Port Parameters ............................................................................. 310
AC CHARACTERISTICS OF 1 INPUT / 3 OUTPUT MODELS .......................................... 311
DEFECTIVE PIXEL REPLACEMENT (METHOD 4) ...................................................... 311
Example User Defective Pixel Map XML File ........................................... 312
Monochrome Defective Pixel Replacement Algorithm Description .............. 312
Color Defective Pixel Replacement Algorithm Description ........................ 315
REVISION HISTORY _________________________________________ 316
CONTACT INFORMATION _____________________________________ 317
SALES INFORMATION ................................................................................... 317
TECHNICAL SUPPORT ................................................................................... 317
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