Dascom DC-8600 - Page 81

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Dascom DC-8600 User Guide V1.0
Blank card ejected?
① Check the ribbon and retransfer film
Check if ribbon/ retransfer film run out or are damaged. Replace them if necessary.
② Check if print head is damaged. Print test pattern.
If failed to print the test pattern, contact local reseller for support.
Is the printing quality dissatisfactory?
Faults
Probable Cause
Corrective Actions
Defective Spots
Dirty Card Surface
Check that card surfaces are clean and dust free.
Use new, clean cards.
Cleaning Roller
Clean the transport rollers
White Line
Ribbon not
properly
installed
Check the proper installation of the ribbon and
retransfer film.
Check if ribbon/retransfer film are folded up.
Dirty or defective
print head
Please contact local reseller.
Vague or Light
Image
Improper
ribbon/retransfe
r film installation
Check the proper installation of the ribbon and retransfer
film.
Check if ribbon/retransfer film are folded up.
Ribbon not
synchronized
Open and close the front cover to synchronize the
ribbon.
Dirty printer or
cleaning rollers
Clean printer
Non-genuine cards
Check if your cards meet specifications. Recommend that
you purchase cards from Dascom authorized reseller.
If the problem persists, please contact your Dascom
reseller.
Bent Cards
Substandard
retransfer process.
Set de-curl time. Correct card curl from Section 5.3.1.
Print peels off
Substandard
retransfer process.
Make sure ribbon and film are installed correctly. And set
the retransfer parameters.
Blank Cards
Improper ribbon
installation
Check that print ribbon and retransfer film are installed
properly.