Dascom DC-8600 User Guide V1.0
5.4 Technical support
If you have trouble configuring and using a printer, read this manual carefully.
If you still can't solve the problem, you can get detailed information and help via the DASCOM
partner network.
5.4.1 DASCOM partner network
If you have any problem can’t be solved, please contact the DASCOM dealer. If you don’t know
any DASCOM dealer, please visit WWW.DASCOM.COM to tell us your problems.
DASCOM will inform you of the detailed contact of your local DASCOM dealer .When you call the
DASCOM dealer, you must provide the information as following:
○
1 The printer model and serial number.
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2 The current configuration and operating system.
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3 A description of what happened.
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4 A description of the steps taken to address this problem.
In addition, to help answer your questions around the clock, WWW.DASCOM.CN provides a
variety of explanations for the daily use of printers.
5.4.2 More information
If additional technical assistance is required, you can visit DASCOM website
WWW.DASCOM.COM, and find information about the use and troubleshooting of DASCOM
printers in the driver and support section.
You can download the latest version of firmware, print driver and use manual, DASCOM printer
usage and maintenance related video, and FAQ (FAQ) section.
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