Datalogic Matrix 320 - User Manual

Other manuals for Datalogic Matrix 320

Questions and Answers

B
Blake MorrowDec 1, 2025
What to do if the trigger LED is not blinking in One Shot or Phase Mode using the External Trigger on Datalogic Industrial Equipment?
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  patrickchapmanDec 1, 2025
  If the "TRIGGER" LED is not blinking while the External Trigger is switching in One Shot or Phase Mode using Input 1 (External Trigger) or Input 2 on your Datalogic Industrial Equipment, check the following: Determine if you're referring to the 17-pin connector or the CBX spring clamp connectors. Verify if the sensor is connected to Input 1 or Input 2. Ensure power is supplied to the photo sensor. For NPN configuration, check if power is supplied to one of the two I1 or I2 signals (A or B). For PNP configuration, verify if one of the two I1 or I2 signals is grounded (A or B). Check if the photo sensor LEDs (if any) are working correctly. Ensure the sensor/reflector system is aligned (if present). On the Reading Phase step, check the Input 1 or Input 2 Debouncing Time parameter setting. Als...
E
Elizabeth CarterAug 25, 2025
What to do if data transferred to the host from Datalogic Industrial Equipment is incorrect?
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  Laurie RodriguezAug 25, 2025
  To resolve issues with incorrect, corrupted, or incomplete data being transferred to the host from your Datalogic Industrial Equipment, ensure that the host serial port settings match the reader's settings. In DL.CODE, check the Header and Terminator String parameters in the Data Formatting step. Also, review the various Message Field parameter settings in the Data Formatting step.
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John BrownAug 25, 2025
What to do if Datalogic Industrial Equipment always transmits the No Read Message?
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  kgrossAug 26, 2025
  To address the issue of the Datalogic Industrial Equipment reader always transmitting the No Read Message, follow these steps: Run the Rapid Configuration procedure. Position the reader as described in "Mounting And Positioning Matrix 320". Through DL.CODE, tune the Acquisition Delay on Trigger if the moving code is out of the reader's field of view. Set the Continuous Operating Mode if no external trigger source is available. Tune the Image Settings to improve the code image quality. Check the parameter settings in the Advanced Setup step for 2D Codes, 1D Codes, and Postal Codes. View the full resolution code image to check the printing or marking quality.
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Sabrina MorrisonAug 26, 2025
What to do if the power LED is not lit on Datalogic Industrial Equipment?
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  Daniel EllisAug 26, 2025
  If the "POWER" LED is not lit on your Datalogic Industrial Equipment, check the following: Is the power connected? If you're using a power adapter (like PG6000), is it connected to the wall outlet? If using rail power, does the rail have power? If using a CBX, does it have power (check the switch and LED)? Determine whether you're using the M12 17-pin connector or the CBX spring clamp connectors. Measure the voltage either at pin 1 and pin 2 (for the 17-pin connector) or at the spring clamp Vdc and GND (for CBX).
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Tracy GarrettAug 27, 2025
What to do if the trigger LED is blinking but no result is transmitted by Datalogic Industrial Equipment?
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  Melanie CaldwellAug 27, 2025
  If the "TRIGGER" LED is correctly blinking on your Datalogic Industrial Equipment but no result is transmitted at the end of the reading phase collection, check the Code Collection parameters on the Reading Phase step and the Data Formatting parameters on the Data Formatting step.
T
Tiffany PatelSep 14, 2025
Why is the 'TRIGGER' LED not blinking when using serial trigger source on my Datalogic Matrix 320?
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  Andres RomanSep 15, 2025
  Check the settings for Acquisition Trigger, Reading Phase-ON, and Reading Phase-OFF parameters on the Reading Phase step. Ensure the COM port parameters (Baud Rate, Parity, Data Bits, Stop Bits) are correctly assigned. Verify the settings of Acquisition Trigger String, Reading Phase-ON String, and Reading Phase-OFF String parameters on the Reading Phase step. Also, confirm the serial trigger source is correctly connected.
K
Karen BanksSep 12, 2025
What to do if the 'TRIGGER' LED is correctly blinking but no result is transmitted by the Datalogic Matrix 320 Barcode Reader?
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  Molly NelsonSep 12, 2025
  Check the Code Collection parameters on the Reading Phase step and the Data Formatting parameters on the Data Formatting step.
C
Carrie McdonaldSep 13, 2025
What to do if Autorun or Start.hta doesn’t run for DL.CODE Installation of Datalogic Barcode Reader?
- D
  douglas75Sep 13, 2025
  Check Windows settings to see if Autorun is disabled. Associate the file type .hta with the Microsoft HTML Application host mshta.exe in Windows\System32.
M
martinezgarySep 5, 2025
How to fix a blurry image on Datalogic Industrial Equipment?
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  Joshua Bennett DDSSep 5, 2025
  To address a blurry image on your Datalogic Industrial Equipment, verify the Focus procedure.
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kgarciaSep 3, 2025
How to find serial number of Datalogic Industrial Equipment?
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  Wendy RobertsSep 3, 2025
  To find the Serial Number of your Datalogic Industrial Equipment reader, look for a 9-character code consisting of one letter, two numbers, another letter, followed by five numbers. This number is printed on a label affixed to the case or connector block of the reader. The Serial Number is also visible in the DL.CODE Device List Area.

Datalogic Matrix 320 Specifications

General

Protection	IP65
Storage Temperature	-20°C to 70°C
Reading Distance	50 mm to 1, 200 mm
Connectivity	USB, RS-232
Power Supply	5V DC
Operating Temperature	0°C to 50°C
Scanning Distance	50 mm to 1, 200 mm
Interface	RS-232, Ethernet
Supported Barcodes	1D, 2D
Humidity	5% to 95% (non-condensing)
Drop Specification	1.5 m
Lighting	LED
Audible Feedback	Beeper
Visual Feedback	LED
Technology	2D Imager