How to fix incorrect data transfer from Datalogic Matrix 320 to the host?
Ensure the host serial port settings are the same as the reader serial port settings. Check the settings of Header and Terminator String parameters in the DL.CODE Data Formatting step. Also, review the various Message Field parameter settings in the DL.CODE Data Formatting step.
What to do if my Datalogic Barcode Reader always transmits the No Read Message?
Run the Rapid Configuration procedure. Position the reader as described in 'Mounting And Positioning Matrix 320'. Through DL.CODE, tune the Acquisition Delay on Trigger if the moving code is out of the reader field of view. Set the Continuous Operating Mode if no external trigger source is available. Tune the Image Settings to improve the code image quality. Check the parameter settings in the Advanced Setup step: 2D Codes, 1D Codes, and Postal Codes. View the full resolution code image to check the printing or marking quality.
Why is my Datalogic Matrix 320 not transmitting data to the host?
The serial cable wiring may be incorrect. If you're using a CBX, ensure the RS422 termination switch is OFF. Also, verify that the host serial port settings match the reader's serial port settings. In DL.CODE, the COM LED Function can be configured to indicate Main Serial Port TX or Main Serial Port RX under Device menu > Settings > Settings > LED Configuration.
What to do if the Datalogic Industrial Equipment reader is not transmitting data to the host?
To address communication issues where the Datalogic Industrial Equipment reader isn't transmitting to the host, ensure the serial cable is correctly wired. If you're using a CBX, verify that the RS422 termination switch is OFF. Also, confirm that the host serial port settings match those of the reader. You can configure the COM LED function in DL.CODE under Device menu > Settings > Settings > LED Configuration to indicate Main Serial Port TX or Main Serial Port RX.
What to do if the image is focused but not decoded on Datalogic Industrial Equipment?
To resolve an image that is focused but not decoded on your Datalogic Industrial Equipment, verify the Calibrate Image Density procedure.
How to fix a blurry image on Datalogic Industrial Equipment?
To address a blurry image on your Datalogic Industrial Equipment, verify the Focus procedure.
How to find order number of Datalogic Industrial Equipment?
To find the Order Number of your Datalogic Industrial Equipment reader, note that it consists of 9 numbers. You can obtain the reader Order Number by comparing the Device Model (in DL.CODE Device Menu > Settings > Settings > About Device) with the product models page on the Datalogic website.
How to find serial number of Datalogic Industrial Equipment?
To find the Serial Number of your Datalogic Industrial Equipment reader, look for a 9-character code consisting of one letter, two numbers, another letter, followed by five numbers. This number is printed on a label affixed to the case or connector block of the reader. The Serial Number is also visible in the DL.CODE Device List Area.
Why can't I access environment parameters in DL.CODE for my Datalogic Industrial Equipment?
To resolve the issue of being unable to access environment parameters in DL.CODE (Device>Settings>Settings menu item is gray) for your Datalogic Industrial Equipment, verify that you are using the Installer - Expert User level. If not, change it in the Options>Change User menu.
What to do if the trigger LED is not blinking in One Shot or Phase Mode using serial trigger source on Datalogic Industrial Equipment?
If the "TRIGGER" LED is not blinking in One Shot or Phase Mode using a serial trigger source on your Datalogic Industrial Equipment, check the settings for Acquisition Trigger, Reading Phase-ON, and Reading Phase-OFF parameters on the Reading Phase step. Ensure that the COM port parameters (Baud Rate, Parity, Data Bits, Stop Bits) are correctly assigned. On the Reading Phase step, verify the settings of Acquisition Trigger String, Reading Phase-ON String, and Reading Phase-OFF String parameters. Also, confirm that the serial trigger source is correctly connected.
Step-by-step guide for replacing the illuminator cover, including safety precautions.
General| Protection | IP65 |
|---|---|
| Storage Temperature | -20°C to 70°C |
| Reading Distance | 50 mm to 1, 200 mm |
| Connectivity | USB, RS-232 |
| Power Supply | 5V DC |
| Operating Temperature | 0°C to 50°C |
| Scanning Distance | 50 mm to 1, 200 mm |
| Interface | RS-232, Ethernet |
| Supported Barcodes | 1D, 2D |
| Humidity | 5% to 95% (non-condensing) |
| Drop Specification | 1.5 m |
| Lighting | LED |
| Audible Feedback | Beeper |
| Visual Feedback | LED |
| Technology | 2D Imager |
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