What to do if the image is focused but not decoded on Datalogic Industrial Equipment?
To resolve an image that is focused but not decoded on your Datalogic Industrial Equipment, verify the Calibrate Image Density procedure.
What to do if data transferred to the host from Datalogic Industrial Equipment is incorrect?
To resolve issues with incorrect, corrupted, or incomplete data being transferred to the host from your Datalogic Industrial Equipment, ensure that the host serial port settings match the reader's settings. In DL.CODE, check the Header and Terminator String parameters in the Data Formatting step. Also, review the various Message Field parameter settings in the Data Formatting step.
What to do if Datalogic Industrial Equipment always transmits the No Read Message?
To address the issue of the Datalogic Industrial Equipment reader always transmitting the No Read Message, follow these steps: Run the Rapid Configuration procedure. Position the reader as described in "Mounting And Positioning Matrix 320". Through DL.CODE, tune the Acquisition Delay on Trigger if the moving code is out of the reader's field of view. Set the Continuous Operating Mode if no external trigger source is available. Tune the Image Settings to improve the code image quality. Check the parameter settings in the Advanced Setup step for 2D Codes, 1D Codes, and Postal Codes. View the full resolution code image to check the printing or marking quality.
What to do if the power LED is not lit on Datalogic Industrial Equipment?
If the "POWER" LED is not lit on your Datalogic Industrial Equipment, check the following: Is the power connected? If you're using a power adapter (like PG6000), is it connected to the wall outlet? If using rail power, does the rail have power? If using a CBX, does it have power (check the switch and LED)? Determine whether you're using the M12 17-pin connector or the CBX spring clamp connectors. Measure the voltage either at pin 1 and pin 2 (for the 17-pin connector) or at the spring clamp Vdc and GND (for CBX).
What to do if the trigger LED is blinking but no result is transmitted by Datalogic Industrial Equipment?
If the "TRIGGER" LED is correctly blinking on your Datalogic Industrial Equipment but no result is transmitted at the end of the reading phase collection, check the Code Collection parameters on the Reading Phase step and the Data Formatting parameters on the Data Formatting step.
What to do if the trigger LED is not blinking in Continuous Mode on Datalogic Industrial Equipment?
If the "TRIGGER" LED is not blinking in Continuous Mode on your Datalogic Industrial Equipment, verify the correct software configuration settings.
What to do if the 'TRIGGER' LED is correctly blinking but no result is transmitted by the Datalogic Matrix 320 Barcode Reader?
Check the Code Collection parameters on the Reading Phase step and the Data Formatting parameters on the Data Formatting step.
What to do if DL.CODE Autorun or Start.hta doesn't run for Datalogic Industrial Equipment?
To solve the issue of DL.CODE Installation where Autorun or Start.hta doesn’t run, check Windows settings to see if Autorun is disabled. Associate the file type .hta with the Microsoft HTML Application host mshta.exe in Windows\System32.
How to fix a blurry image on Datalogic Industrial Equipment?
To address a blurry image on your Datalogic Industrial Equipment, verify the Focus procedure.
How to find serial number of Datalogic Industrial Equipment?
To find the Serial Number of your Datalogic Industrial Equipment reader, look for a 9-character code consisting of one letter, two numbers, another letter, followed by five numbers. This number is printed on a label affixed to the case or connector block of the reader. The Serial Number is also visible in the DL.CODE Device List Area.
General| Protection | IP65 |
|---|---|
| Storage Temperature | -20°C to 70°C |
| Reading Distance | 50 mm to 1, 200 mm |
| Connectivity | USB, RS-232 |
| Power Supply | 5V DC |
| Operating Temperature | 0°C to 50°C |
| Scanning Distance | 50 mm to 1, 200 mm |
| Interface | RS-232, Ethernet |
| Supported Barcodes | 1D, 2D |
| Humidity | 5% to 95% (non-condensing) |
| Drop Specification | 1.5 m |
| Lighting | LED |
| Audible Feedback | Beeper |
| Visual Feedback | LED |
| Technology | 2D Imager |
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