Why is the print quality light on my Datecs DPP-250 Printer?
If the text and/or graphics printed by your Datecs Printer are very light, the battery voltage may be low. Refer to the section on charging the battery pack. Also, ensure you are using the recommended thermal media, as the thermal media may not be imaging correctly.
Why is the ERR LED blinking red on my Datecs Printer?
If the ERR LED on your Datecs Printer blinks red continuously, it could be due to the paper cover not being installed properly or the printer being out of paper, or the paper not being loaded correctly. Refer to the section on loading paper for details on replacing the paper cover or loading paper.
Why is printing light on only half of the Datecs Printer width?
If your Datecs Printer is printing light or missing print on only half of the print width, it may be because the paper cover is not properly installed. Refer to the section on loading paper. It could also be due to the mechanism being jarred loose; in this case, contact technical support.
How to fix Datecs Printer when paper feeds but no text prints?
If your Datecs Printer feeds paper after a print job but no text is visible, it's likely that the thermal media is specially coated on the outside of the roll. Remove the paper roll and reload it properly, consulting the "Loading Paper" section for detailed instructions.
Why is my Datecs DPP-250 printing strange characters?
If your Datecs Printer prints strange characters, the battery voltage may be low. Please refer to the section on charging the battery pack.
What does it mean when the ERR LED flashes green on my Datecs Printer?
If the ERR LED flashes green on your Datecs Printer, this indicates that the battery voltage is low.
What to do if my Datecs Printer stops responding?
If your Datecs Printer stops responding to print and paper feed commands, remove the battery for 5 seconds and then reconnect it.
Why is my Datecs Printer printing very light?
Your Datecs Printer might be printing very lightly because of a low battery voltage, so you should see the section on charging the battery pack. Another reason could be that the thermal media is not imaging correctly. Verify that you are using the recommended thermal media.
Why is the online LED blinking red on my Datecs Printer?
The online LED on your Datecs Printer might be blinking red continuously because of low battery voltage. Another possible cause is that the printer is out of paper or the paper is not properly loaded. See section “Loading Paper” for details on loading paper.
How to fix a Datecs DPP-250 that feeds paper but doesn't print?
If your Datecs Printer feeds paper after issuing a print job but no printed text is visible, it might be because the thermal media is specially coated on the outside of the roll. Remove the paper roll and reload it properly. Also, the paper cover might not be installed properly.
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