dCS Elgar Plus User Manual Manual for Software Issue 4.3x
dCS Ltd August 2005
Manual filename: Elgar Manual v4.4x.doc Page 6 email: more@dcsltd.co.uk
English version web-site: www.dcsltd.co.uk
Using your dCS Purcell for the first time ........................................................54
What’s in the Box? 54
Safety Notice 54
Mains Voltage Setting 55
Positioning the Unit 55
Options .............................................................................................................56
Mains Supply Voltage 56
Having Your Options Changed 56
Maintenance and Support...............................................................................58
Service & Maintenance 58
Obtaining Service 58
Mains Fuse 58
Replacing a Blown Fuse x 58
Fitting or Replacing the Batteries in the Remote Control 59
Opening the battery compartment and removing batteries 59
Fitting new batteries and closing the case 59
dCS Limited Warranty 60
What This Warranty Covers 60
What This Warranty Does Not Cover 60
How To Obtain Service 60
Updating your Purcell 61
Software Updates x 61
Hardware Updates x 61
Safety and Electrical Safety 62
Cleaning the Case 62
Troubleshooting ..............................................................................................64
Fault Indication 64
Power interruption 64
Power up test errors 64
Non-Audio disk 64
The unit is overheating 64
Troubleshooting Guide 65
The unit fails to power up 65
The unit fails to lock to a digital audio source or displays “No Input” 65
The unit locks but the audio output is low or absent 65
The output is monophonic 65
The unit fails to respond to the controls 66
The Main Display turns on briefly when a control is operated, then turns off 66
The Left and Right channels are swapped 66
One audio output channel is low or absent 66
The sound has a peculiar tonal balance 66
Crackles or pops occur while playing music 66
Erratic operation when locked to 96 or 88.2kS/s on Toslink or ST inputs 67
The unit will not decode Dual AES 67
The unit drops out of Dual AES mode into AES1 or AES2 67
A digital recorder fails to record from the REC Output 67
The Remote Control fails to control the unit 68
While playing a DVD, a burst of noise is heard, Elgar Plus mutes and changes
sample rate 68
CD Update is interrupted or fails 68
CD Update is interrupted and fails to recover 68
Troubleshooting the IEEE 1394 Interface 69
Upsampler or Transport displays “Inactive”69
The Unit keeps displaying “No Comms” 69
The Unit keeps displaying “Search..” 69
The DAC displays “Verdi Wordclock Missing” 69
The DAC displays “Missing Wordclock between Clk Out & Verdi Clk In” 69
The DAC displays “Please check source slaved to DAC Wordclock Out” 69
The DAC displays “Wrong Wordclock @ Verdi Clk In” 69
The DAC remains muted 70
The DAC takes a long time to unmute 70
If You Need More Help ....................................................................................71
Other Information 71