Dell 2135cn - Multifunction Color Laser Printer - Page 147

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Light fatigue
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Fog
The Ghost Configuration Chart is printed.
Is the type of the problem identified?
Negative ghost - 2b
2a
Replace the PHD unit if you have a spare unit.
1. Replace the PHD unit. See "Replacing the Print Head Device (PHD) Unit" and
"Installing the PHD Unit".
2. After you replace the PHD unit, click Chart Print on the Diagnosis tab.
3. Click the Ghost Configuration Chart button.
The Ghost Configuration Chart is printed.
Is the problem resolved?
The task is complete.
Contact Dell.
2b
If using non-recommended print media, use the print media recommended for the
printer.
Is the problem resolved?
Go to action 3.
Go to action
2a.
3
Adjust the transfer bias.
1. On the operator panel, select SETUP ® Admin Menu ® Maintenance ® Adjust BTR.
2. Adjust the setting for the type of print media being used.
3. Launch the Tool Box, and click Chart Print on the Diagnosis tab.
4. Click the Ghost Configuration Chart button.
The Ghost Configuration Chart is printed.
Is the problem resolved?
The task is complete.
Contact Dell.
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Action
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Yes
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No
1
Check the light fatigue pattern using the Pitch Configuration Chart.
1. Launch the Tool Box, and click Chart Print on the Diagnosis tab.
2. Click the Pitch Configuration Chart button.
The Pitch Configuration Chart is printed.
Does the pattern on the output match with that on the Pitch Configuration Chart?
Go to action 2.
Contact Dell.
2
Execute the PHD Refresh Mode.
1. Launch the Tool Box, and click Refresh Mode on the Diagnosis tab.
2. After you start the PHD Refresh Mode, click Chart Print on the Diagnosis tab.
3. Click the 4 Colors Configuration Chart button.
The 4 Colors Configuration Chart is printed.
Is the problem resolved?
The task is
complete.
Go to action
3.
3
Replace the PHD unit if you have a spare unit. See "Replacing the Print Head Device (PHD) Unit" and "Installing the
PHD Unit".
Is the problem resolved?
The task is
complete.
Contact Dell.
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