Advanced Troubleshooting 53
4
In the 
System Properties
 window, click the 
Hardware
 tab.
5
Click 
Device Manager
.
6
Scroll down the list to see if any device has an exclamation point (a yellow circle with a [
!
]) on the 
device icon.
If an exclamation point is next to the device name, you may need to reinstall the driver or install a new 
driver.
Reinstalling Drivers 
  NOTICE: The Dell Support website at support.dell.com provides approved drivers for Dell™ computers. If you 
install drivers obtained from other sources, your computer might not work correctly.
Using Windows XP Device Driver Rollback
If a problem occurs on your computer after you install or update a driver, use Windows XP Device Driver 
Rollback to replace the driver with the previously installed version.
1
Click the 
Start
 button, then click 
Control Panel
.
2
Under 
Pick a Category
, click 
Performance and Maintenance
.
3
Click 
System
.
4
In the 
System Properties
 window, click the 
Hardware
 tab.
5
Click 
Device Manager
.
6
Right-click the device for which the new driver was installed, then click 
Properties
.
7
Click the 
Drivers
 tab.
8
Click 
Roll Back Driver
.
If Device Driver Rollback does not resolve the problem, then use System Restore to return your computer to 
the operating state that existed before you installed the new driver.
Manually Reinstalling Drivers 
1
After copying the required driver files to your hard drive, click the 
Start
 button, and then right-click 
My Computer
.
2
Click 
Properties
.
3
Click the 
Hardware
 tab, then click 
Device Manager
.
4
Double-click the type of device for which you are installing the driver.
5
Double-click the name of the device for which you are installing the driver.
6
Click the 
Driver
 tab, then click 
Update Driver
.
7
Click 
Install from a list or specific location (Advanced)
, then click 
Next
.
8
Click 
Browse
 and browse to the location to which you previously extracted the driver files.