Dell Inspiron 3471 - Clearing Forgotten Passwords; Prerequisites; Procedure

Table 15. System setup options—System Logs menu
System Logs
BIOS Events Display BIOS events.
Table 16. System setup options—Advanced configurations menu
System Logs
ASPM Set the Active State Power Management (ASPM) level.
• Auto (default)
• Disabled
• L1 Only
Table 17. System setup options—SupportAssist System Resolution menu
SupportAssist System Resolution
Auto OS Recovery Threshold Control the automatic boot flow for SupportAssist System Resolution Console and
for the Dell OS Recovery tool.
• OFF
• 1
• 2 (default)
• 3
SupportAssist OS Recovery Enable or disable the boot flow for the SupportAssist OS Recovery tool when certain
system errors.
By default, SupportAssist OS Recovery is selected.
BIOSConnect Enable or disable the cloud Service OS upon absence of Local OS Recovery..
By default, BIOSConnect is selected.
Clearing forgotten passwords
NOTE:
Before working inside your computer, read the safety information that shipped with your computer and follow
the steps in Before working inside your computer. After working inside your computer, follow the instructions in After
working inside your computer. For more safety best practices, see the Regulatory Compliance home page at
www.dell.com/regulatory_compliance.
Prerequisites
Remove the computer cover.
Procedure
1. Locate the password jumper (PSWD) on the system board and remove the jumper plug from the password jumper-pins.
NOTE:
For more information on the location of the jumper, see “System-board components”.
2. Wait for five seconds.
3. Replace the jumper plug in its original location.
System setup
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