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Morgan MontgomeryJul 28, 2025
What to do if my finger is cut when using fingerprint scanner on Dell Laptop?
- CCarmen WyattJul 28, 2025
If your finger is cut or injured, register a different finger on your Dell Laptop.
What to do if my finger is cut when using fingerprint scanner on Dell Laptop?
If your finger is cut or injured, register a different finger on your Dell Laptop.
How to clean finger for fingerprint scanner on Dell Latitude 5285 Laptop?
If your finger is wet, oily, or dirty due to cosmetics, creams, mud, or dust, wipe the finger and try again on your Dell Laptop.
What to do if oil or dirt is on the fingerprint reader of my Dell Latitude 5285 Laptop?
Clean the reader surface of your Dell Laptop with a dry, soft cloth to remove any oil or dirt.
General| Form factor | Convertible (Detachable) |
|---|---|
| Product type | Hybrid (2-in-1) |
| Product color | Black |
| Market positioning | Business |
| Bus type | OPI |
| Stepping | H0 |
| Tjunction | 100 °C |
| Processor cache | 3 MB |
| Processor cores | 2 |
| System bus rate | 4 GT/s |
| Processor family | Intel® Core™ i5 |
| Processor socket | BGA 1356 |
| Processor threads | 4 |
| Processor codename | Kaby Lake |
| Configurable TDP-up | 25 W |
| Processor frequency | 2.5 GHz |
| Processor cache type | Smart Cache |
| Configurable TDP-down | 7.5 W |
| Processor lithography | 14 nm |
| Processor manufacturer | Intel |
| PCI Express slots version | 3.0 |
| Processor boost frequency | 3.1 GHz |
| Processor operating modes | 64-bit |
| ECC supported by processor | No |
| PCI Express configurations | 1x2+2x1, 1x4, 2x2, 4x1 |
| Thermal Design Power (TDP) | 15 W |
| Configurable TDP-up frequency | 2.7 GHz |
| Configurable TDP-down frequency | 0.8 GHz |
| Maximum number of PCI Express lanes | 12 |
| On-board graphics card | Yes |
| On-board graphics card ID | 0x5916 |
| Discrete graphics card model | Not available |
| On-board graphics card model | Intel® HD Graphics 620 |
| On-board graphics card family | Intel® HD Graphics |
| Maximum on-board graphics card memory | 32 GB |
| On-board graphics card OpenGL version | 4.4 |
| On-board graphics card base frequency | 300 MHz |
| On-board graphics card DirectX version | 12.0 |
| On-board graphics card dynamic frequency (max) | 1000 MHz |
| Internal memory | 8 GB |
| Memory clock speed | 1866 MHz |
| Memory form factor | On-board |
| Internal memory type | LPDDR3-SDRAM |
| Intel segment tagging | Enterprise |
| SSD capacity | The Solid State Drive's storage capacity in Gigabytes. |
| SSD interface | SATA III |
| Storage media | SSD |
| SSD form factor | M.2 |
| Total storage capacity | 128 GB |
| Compatible memory cards | MicroSD (TransFlash) |
| Number of SSDs installed | 1 |
| Pixel pitch | 0.135 x 0.135 mm |
| Display diagonal | 12.3 \ |
| Touch technology | Multi-touch |
| Touchscreen type | Capacitive |
| Display brightness | 340 cd/m² |
| Display resolution | 1920 x 1280 pixels |
| Native aspect ratio | 3:2 |
| Video capturing speed | 30 fps |
| Front camera resolution | 2592 x 1944 pixels |
| Rear camera resolution (numeric) | 8 MP |
| Front camera resolution (numeric) | 5 MP |
| Wi-Fi standards | 802.11a, Wi-Fi 5 (802.11ac), 802.11b, 802.11g, Wi-Fi 4 (802.11n) |
| Bluetooth version | 4.1 |
| Pointing device | Touchpad |
| Keyboard language | US International |
| AC adapter power | 45 W |
| AC adapter frequency | 47/63 Hz |
| AC adapter input voltage | 100 - 240 V |
| AC adapter output current | 1.3 A |
| Trial software | Microsoft Office, McAfee |
| Operating system language | Multilingual |
| Cable lock slot type | Noble |
| Audio chip | Realtek ALC3253CG |
| Charging port type | DC-in jack |
| USB 2.0 ports quantity | 0 |
| Operating altitude | 0 - 3048 m |
| Non-operating altitude | 0 - 10668 m |
| Storage temperature (T-T) | -40 - 65 °C |
| Operating temperature (T-T) | 0 - 35 °C |
| Storage relative humidity (H-H) | 10 - 95 % |
| Operating relative humidity (H-H) | 10 - 90 % |
| Sustainability certificates | EPEAT Gold, ENERGY STAR |
| Processor code | SR2ZU |
| Processor ARK ID | 95443 |
| Processor package size | 42 x 24 mm |
| Supported instruction sets | AVX 2.0, SSE4.1, SSE4.2 |
| Intel Identity Protection Technology version | 1.00 |
| Intel Stable Image Platform Program (SIPP) version | 0.00 |
| Motherboard chipset | Intel SoC |
Weight and Dimensions| Depth | 208.8 mm |
|---|---|
| Width | 292 mm |
| Height | 14.9 mm |
| Weight | 1196 g |
| Height (tablet mode) | 9.76 mm |
| Weight (tablet mode) | 856 g |
Details the processor type, cache, and clock speed for the Latitude 5285.
Lists system specifications including chipset and DRAM bus width.
Covers memory connector, capacity (4GB, 8GB, 16GB), and type (LPDDR3-2133 MHz).
Details the integrated graphics controller and external display support.
Describes audio controller, internal/external interfaces, speaker amplifier, and volume controls.
Lists audio, video, memory card, USIM, USB, and other port details.
Details specifications for wireless (Wi-Fi, Bluetooth) and optional mobile broadband.
Outlines front and rear camera types, sensor, imaging rate, and resolution.
Covers display type, dimensions, resolution, refresh rate, and viewing angles.
Details input/output voltage, current, frequency, weight, dimensions, and temperature range.
Lists battery types (31.5 Whr, 42 Whr), dimensions, weight, voltage, and life span.
Provides weight, dimensions (width, height, depth) for the tablet and keyboard.
Details operating temperature, humidity, and altitude limits.
Lists the types and sizes of screws used for various tablet components.
Lists the tools required for performing hardware maintenance procedures.
Provides instructions on how to deploy the tablet's integrated kickstand.
Outlines essential safety steps and preparation before working inside the tablet.
Instructions for installing micro SD and micro SIM cards into the tablet.
Covers the removal and installation procedures for the display panel and its associated cable.
Details the procedures for removing and installing the Solid State Drive (SSD) module.
Includes precautions, removal, and installation steps for the Lithium-ion battery.
Provides instructions for removing and installing the main system board.
Details the 45W or 65W Type-C power adapters used with the tablet.
Lists the specific Intel Core processors the Latitude 5285 is shipped with.
Explains that the chipset is integrated on the processor and how to identify it.
Describes the supported memory configurations and how to verify system memory.
Details the tablet's display specifications and how to change screen resolution.
Covers front and rear camera specifications and how to start the camera application.
Lists supported SSD types and how to identify the hard drive in BIOS.
Highlights features and specifications of the Dell Active Pen accessory.
Explains how to enter the BIOS setup using keyboard or without.
Details various BIOS configuration options including General, System Configuration, Video, Security, and more.
Provides step-by-step instructions for downloading and installing BIOS updates from Dell.
Covers creating, assigning, deleting, and changing system and setup passwords.
Explains the ePSA diagnostic tool for hardware testing and how to run it.
Details methods to test the LCD screen for abnormalities to isolate issues.
Explains diagnostic LED blinking patterns and their troubleshooting resolutions.
Describes how to reset the RTC to restore default settings and resolve boot issues.
Instructions on how to verify the specific AC adapter model shipped with the tablet.
