DeLonghi EC9555.M - Troubleshooting

17
14. TROUBLESHOOTING
PROBLEM CAUSE SOLUTION
There is water in the drip tray (A11) This water comes from the internal cir-
cuits of the machine and is a normal con-
sequence of their operation
Empty and clean the drip tray on a reg-
ular basis
The machine fails to produce espresso
coee
No water in the tank (A15) Fill the tank
The (B6) light is on, meaning that
the coee circuit or the steam circuit is
empty
Press the button associated with the
light to ll the circuit
The coee lter is clogged Rinse the lters under running water.
For dedicated Espresso Cool lters, see
[manca tag] “8.2 Cleaning the Espresso
Cool lters”
The tank (A15)is not properly in place and
the valves at the bottom are not open
Press down lightly on the tank to open
the valves at the bottom
Limescale in the water circuit Descale as described in section “11.
Descaling”
Coee ground too nely Remove the portalter (C1) and repeat
the coee-making steps, bearing in the
mind the indications given in sections “4.
Making coee” and “4.2 Step 2 - Tamping”
The portalter cannot be attached to the
machine
The ground coee has not been tamped
or the quantity is excessive
Repeat the grinding step with dierent
settings. Reduce the dosage quantity:
check that the lter (1 or 2 cups) and the
grinding dosage are correctly matched
(1x button (B2) or 2x button (B3)
selected)
The espresso coee drips from the edges
of the portalter (C1) instead of from the
spouts
The portalter is not properly attached Attach the portalter correctly and twist
rmly as far as it will go
The seal of the coee spout (A19) has lost
exibility or is dirty
Have the coee spout seal replaced by a
Service Centre
The coee lter is clogged Rinse the lters under running water.
For dedicated Espresso Cool lters, see
[manca tag] “8.2 Cleaning the Espresso
Cool lters”
The espresso cream is too light (delivered
from the spout too fast)
The appliance settings need reviewing Remove the portalter and repeat the
coee-making steps, bearing in the mind
the indications given in sections “4. Mak-
ing coee” and “4.2 Step 2 - Tamping”
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