18
PROBLEM CAUSE SOLUTION
The espresso cream is too dark (delivered
from the spout too slowly)
The appliance settings need reviewing Remove the portalter (C1) and repeat
the coee-making steps, bearing in the
mind the indications given in sections “4.
Making coee” and “4.2 Step 2 - Tamping”
On completion of the descale cycle, the
machine calls for a further rinse
During the rinse cycle, the water tank has
not been lled to the MAX level
Repeat the rinse cycle (see section “11.
Descaling”)
The machine does not grind the coee Foreign matter has found its way into the
coee grinder
Turn the selector to 15 and remove all
beans with a vacuum cleaner, complete-
ly emptying and cleaning out the beans
hopper(A2). If the problem persists, con-
tact customer services
Changing to a dierent type of coee • It is advisable to ll the beans hop-
per(A2) only with the quantity of
beans eectively needed
• To empty the container, remove the
contents using a vacuum cleaner, or
grind all the beans left in the container
until completely empty
• Introduce the new beans
• If the amount of ground coee does
not give the perfect dose, proceed to
set up the machine as for rst-time use
After grinding, the coee lter is empty The funnel of the coee grinder is
clogged
Clean as described in section
“8.3 Cleaning the “Smart tamping sta-
tion””. If the problem persists, access the
funnel by opening up the relative ap
(A22) and clear the blockage using the
tube brush
After grinding, there is too much coee
in the lter
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