The temperature displayed does not match the
temperature measured in the room (thermometer)
Refer to the installation guide or contact your installer or our
customer service department.
The programs cannot be modified and the set-point
temperature settings are limited.
(Heat comfort: 16 to 22°C, Cool comfort: 21 to 27°C
Heat economy: 13 to 19°C, Cool economy: 24 to 30°C)
Refer to the installation guide or contact your installer or our
customer service department.
Your heating system is in Frost-Protection mode.
The thermostat is in the ,
,
PROG or
position.
The indication is displayed.
The batteries are low.
Change the batteries, making sure they are the right way
round.
The relays do not switch.
- Check that the indication is not on.
- Check that the product is correctly screwed onto its support.
You cannot access the cool set-point temperature setting
mode.
The heat pump configured during the installation is not
reversible (see installation manual, menu 1-06).
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Nothing is displayed on the room unit screen.
There is no power supply.
Check the batteries.
The unit is in time setting mode.
There was no power supply for more than 30 seconds.
Set the time. All other settings have remained unchanged.
When setting the time, there is no option to set the day.
You are in daily programming mode.
To switch to weekly programming, refer to the installation guide
or contact your installer or our customer service department.
When creating a program, the and symbols do not
appear on the screen.
Program modification is not allowed.
Refer to the installation guide or contact your installer or our
customer service department.
Troubleshooting
- 20 -
The purpose of this section is to help you quickly solve
the most common problems that you may encounter
with your product during use.
If you're unsure, or if the problem persists or isn't in
this list, contact our customer service department.
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