12. Customer Support
DeNovix Inc.
3411 Silverside Road, Hanby Building
Wilmington, DE USA 19810
302-442-6911
info@denovix.com
www.denovix.com
Please include the serial number of your instrument when contacting Customer Support by email. If
sending Customer Support a screen capture or a report file using the CellDrop email feature include
your name, institute/company, phone number and return email address. Please note responses will
not be sent directly to the email account used by the instrument.
Outside of the US, please contact your local distributor for assistance.
Warranty
All product(s) and accessories sold by DeNovix Inc. are under warranty against manufacturing
defects.
Disclaimer
All information in this document is for reference purposes only. DeNovix Inc. makes no claims that
this document is complete or error-free and assumes no responsibility and will not be liable for any
errors, omissions, damage or loss that might result from any use of this document.
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