28
SE-DV53-1
EN
troublEShooting
Problem Probable Cause Remedy
The SleepCube
does not start
when breathing
into the mask.
1. The Auto-ON feature has been
disabled.
2. There is no power to the
device.
3. Breath is not deep enough for
the Auto-ON feature to detect.
4. You are using a full face mask
that has an anti-asphyxia valve.
5. The air supply port plug is
missing or not fully inserted.
6. The humidifier chamber is not
fully engaged into the cradle or
is missing.
1. Use the ON/OFF button to start
and stop the device.
2. Verify that the power cord is
firmly connected to the device
and the power outlet.
3. Breathe deeply in and out to start
the SleepCube
4. Auto-ON may not work because
your exhaled breath escapes
through the open valve. Use the
ON/OFF button to start and stop
the device.
5. Make sure the air supply port plug
is fully inserted into the unit.
6. Slide the humidifier chamber fully
into the slot. Verify the latching
lever snaps into place.
The airflow has
stopped
unexpected
during use.
1. The Auto-OFF feature has
detected large airflow because
of loosely fitting mask.
2. During use your mouth opens
and you begin to mouth
breathe.
1. Ensure you have a good mask fit;
adjust the mask and headgear as
needed.
2. Contact your home care provider
for a chin strap or different mask
which will help prevent mouth
breathing.
If problem is not resolved with above
remedies, disable Auto-OFF feature
in Advanced Menu options.
The display
shows a device
fault.
An error has occurred in the
device and requires servicing.
Contact your home care provider for
service.
Symptoms of
OSA have
recurred.
1. Air filter may be occluded.
2. Sleep apnea condition has
changed.
1. Clean or replace the air filter and
relocate device away from drapes
and other dusty surfaces.
2. Contact your physician.
Your skin
becomes
irritated where
the mask touches
your face.
1. Headgear is too tight or
improperly adjusted.
2. Your mask may not be properly
sized or is not the most
appropriate shape for you.
1. Loosen the headgear to reduce
the contact pressure on your face.
2. Contact your physician or home
care provider.
Dryness of
throat or nose.
Inadequate humidity. 1. Add a DeVilbiss DV5 Heated
Humidifier.
2. Increase the heater setting on the
humidifier.