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DN-16032 User’s Guide
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DN-16032 USER’S GUIDE PAGE 58/61 Rev. PV1.0
Q8: Can I use IP CAM as general PC camera?
A: No. IP CAM IP CAM can connect and transmit through network or wireless network only, and
cannot be used with the same usage as a general PC Camera.
Q9: Why the time setting for the image is incorrect?
A: Please confirm the setting of SNTP is correct or not, especially Gateway must be able to
connect Internet. And make sure SNTP server can work normally. In addition, while initiating
the system, it will connect to SNTP sever to synchronize watches. Later it will be performed
again for every hour.
Q10: Why the IP Address cannot be renewed?
A: Please make sure if there is any IP address of certain device uses the same IP address with IP
CAM. If yes, please connect IP CAM to your computer to get rid of the interference of other
devices. Then, the update of IP address can be carried out.
Q11: Why IP CAM can be searched by IP Search Tool but cannot be linked by IE browser?
A: The reason is that the configuration for IE Browser is incorrect and results in browsing IP CAM
properly. Please close the Proxy server function.
To close the Proxy Server function, please do the following:
Internet Options(O)→Connections→ LAN Settings(L), check the box of Bypass proxy server
for local address
Q12: If I do not want to use SC card, can I send mail out?
A: Yes, currently, save in Flash Card and Mail Image can be used at the same time.
Q13: Why the video films cannot be shown from Internet?
A1: The ActiveX control might be invalid. If you use Internet Explorer 4.0 or above, please make
sure ActiveX control is invoked on network setting. Please refer to 3.2 LiveView – real time
monitoring network browse settings to set your Internet Explorer.
A2: Please make sure your IE browser supports ActiveX control. If you use Internet Explorer 4.0 or
old version, you have to upgrade your network browser software to view the video images
from IP Camera.
Q14: It seems that my network browser cannot be used with IP CAM smoothly. Why?
A1: Please make sure the version of your Internet Explorer is 6.0 or above. If the problem still
exists, please visit Microsoft web site for obtaining newest Internet Explorer.
Q15: How can I know the Active X control having been installed in the computer?
A1: Check if the program code of Cam Image Class is installed in C：\Windows\Downloaded
Program files folder of your hard disk. At the same time, “Installed” should be displayed on the
status bar. If the file is not listed on the above folder, please make sure the security settings of
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