Digitus DN-16032 - Troubleshooting Internet Explorer Page Errors; Improving IP Camera Focal Distance; Recovering Forgotten IP Camera Credentials; Default Login Credentials After Factory Reset

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DN-16032 User’s Guide
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DN-16032 USER’S GUIDE PAGE 59/61 Rev. PV1.0
Internet Explorer are properly or not. Then reload the web page of IP Camera for trying again.
Q16: Page Error message is shown in the status bar on the left side of the web page of Internet
Explorer.
A1: The ActiveX control was not downloaded and installed correctly for the IP Camera. Please
check the security settings of Internet Explorer and close it. Restart Internet Explorer and try to
browse and login again.
Q17: There is something wrong with the focal distance of IP CAM. How can I improve it?
A1: Focus the IP CAM manually. You can adjust the focal distance to a proper focal length.
Q18: If I forget IP password and IP address, how can I connect and access IP CAM？
A: For the user, who forget IP password and IP address, please press and hold reset for five
seconds to return to the factory default settings.
Q19: When I complete the factory default setting recovering, what should I type for Account ID and
Password?
A: Account ID= admin，Password = password (small letter)
Q20: When the mails cannot be sent out, what things will IP CAM do for it?
A: If IP CAM found that the mails could not be sent out due to some reasons, it would stop the
action of sending this mail out and return to the status of normal operation. It will not execute
the work of retry.
Installation Problems of IP Camera
Q1: Can IP Camera be operated in the environment of virtual IP (general local network)?
A: Sure. IP CAM IP Camera can be operated in the environment of virtual IP (general local
network).
Q2: Can IP CAM IP Camera be installed inside the firewall of network?
A: If the IP Camera is behind the firewall, port 80 usually is used for common web page
communication. You can change the port number for the IP Camera with 80 simply. And the
system will be active normally. Also, you can modify the firewall settings manually to make IP
Camera passing through the firewall easily. Or you can modify the NAT Route setting, and invoke
NAT forward function or DMZ function. It can forward the internal packets on the external network
to the virtual IP address in the network.