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DN-16032 User’s Guide
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DN-16032 USER’S GUIDE PAGE 60/61 Rev. PV1.0
Q3: I cannot connect IP Camera through IE browser.
A1: It might be that the IP address has been used by other device. To solve this problem, you
have to disconnect the IP Camera with network. Then, use CAM_EZ Search to assign another IP
address that no device uses to the IP Camera.
A2: Check the LED on the network. Green and orange LEDs should blink. The green LED in the
front side will light or dark regularly. If not, please check the connection of the network between
two ends.
A3: Please make sure IP address and communication port that you connect are correct. You can
use
CAM_EZ Search tool to inspect the settings of IP Camera. Please confirm the gateway
settings of IP Camera matching the settings on gateway/router. It might be errors in the gateway,
please refer to the description of the gateway.
A4: Please check if there is any conflict happened among the communication port (initialing value
=80) of IP Camera, the IP setting/Gateway setting, and your gateway/router. Please modify the
settings manually.
A5: If the IP Camera is installed inside LAN (behind NAT Router), then the external Internet
Explorer of NAT Router cannot join to this IP Camera. You can modify DMZ or NAT forwarding
function of the router to assist the packets in Internet to be directed to this IP Camera correctly. At
the same time, you can open DDNS function to make the network address connecting to this IP
Camera easily and conveniently.
Q4: The power LED blinks for a long time. What’s wrong with it?
A: It might have trouble in power supply. Please make sure the power supply is offered by IP
CAM. The specification is DC 5V1.5A. In addition, please check if power cord connection and
power adaptor are installed properly. If there are problems still, please contact with your dealer
quickly.
Q5: The network LED indicates there is a problem occurred, why?
A1: It might be something wrong with your network cable. Please make sure the network cable is
OK. If the network cable is not normal, please replace a new and normal cable. Then the problem
can be solved.
A2: There might be something wrong with the network equipment connecting to IP Camera, e.g.,
hub or switch. Please make sure the power of these devices is connected correctly. Then, shut
down and restart the device for initiating test.
Q6: IP Camera cannot move smoothly in LAN, why?
A1: It might be that a firewall protects it. Please use the highest administrator of the system to
inspect the firewall settings. When you want to connect IP Camera of inner network from external
network, you probably need to change the firewall settings.
A2: Please make sure there is no conflict between IP Camera and other devices in the network.
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