Why is there no hot water from my Dimplex Water Heater?
If you're not getting hot water from your Dimplex Water Heater, consider the following: ensure the volume of water consumed isn't exceeding the tank's capacity. Also, make sure the appliance operates for a sufficient period (at least 12 hours if connected to piping) and that the water temperature isn't set too low.
What to do if the heat pump is not working on my Dimplex EDL170-520RF Water Heater?
If the heat pump on your Dimplex Water Heater isn't working, check these items: confirm the desired water temperature isn't higher than the water temperature in the tank, ensure the appliance is receiving power, and verify the green light is illuminated. Also, ensure the appliance isn't in holiday mode, the air intake or ambient temperature is within 0-7°C to +35°C, and the timer hasn't been programmed to stop operation (indicated by the ‘Economy’ light). Finally, check the screen for any error messages.
How to fix Dimplex EDL170-520RF Water Heater electrical backup not working?
If the electrical backup on your Dimplex Water Heater isn't working, first ensure that your electricity provider or timer isn't preventing the appliance from functioning; the ‘Economy’ symbol should be on. If a heat-limiting safety thermostat for electrical backup has been activated after overheating (>84°C), reset it. Before resetting, check the heating element for limescale and clean or replace it if necessary.
What to do if condensates are not draining from Dimplex Water Heater?
If condensates aren't draining from your Dimplex Water Heater, check the draining system for dirt or blockages by removing the cover and inspecting the opening. Ensure that tubes don't have bends or “U” shapes that can collect water, and verify that the tube end isn't blocked and has access to open air.
General| Model | EDL170-520RF |
|---|---|
| Category | Water Heater |
| Type | Electric |
| Capacity | 170 liters |
| Voltage | 230-240V |
| Thermostat | Adjustable |
Highlights electrical hazards and safety precautions for electrical work on the appliance.
Warns against actions that could cause system damage or personal injury during operation.
Outlines safety instructions for children and unqualified persons, emphasizing supervision and proper maintenance.
Covers safety aspects related to refrigerant, installation environment, and electrical connections.
Introduces the Dimplex Control feature and how to connect to it via the Dimplex Hub and app.
Lists all components and accessories included in the appliance package.
Provides guidance on safe handling, transport, and storage of the appliance to prevent damage.
Specifies admissible storage temperatures and instructions for removing protective packaging.
Covers pipe runs, lagging, taps, and fittings requirements for the system.
Recommends a risk assessment for installation, covering scalding, explosion, and waterborne organisms.
Details important points for choosing the installation location, including structural integrity and access, and prohibited siting.
Details how to install the heat pump water heater on the ground using the provided tripod.
Specifies criteria for satisfactory water supply and instructions for connecting it to the heater.
Explains G3 discharge requirements, tundish, and discharge pipe specifications.
Provides a worked example for sizing discharge pipe D2 based on resistance and pipe length.
Details acceptable and unacceptable methods for terminating the discharge pipe.
Guides on how to dispose of the product responsibly at its end of life.
Instructs on installing the water heater in an appropriate location based on previous recommendations.
Explains the function of the inlet group and provides instructions for its installation.
Explains the mandatory nature of the expansion vessel and how to connect and check it.
Instructions for connecting the hot water outlet pipework.
Covers the installation of discharge pipes from safety devices like T&P valves.
Provides information on the factory-fitted immersion heater and safety precautions.
Details the concentric air ducting system and its importance for appliance operation and compliance.
Emphasizes the need for correct ducting design to ensure minimum air flow rate and prevent condensation.
Step-by-step guide for installing air ducting with direct access to the wall.
Step-by-step guide for installing air ducting with offset access from the wall.
Step-by-step guide for installing air ducting with distanced access, including extension kits.
Instructions for fastening the appliance to the wall using provided brackets to prevent toppling.
Provides instructions on how to correctly connect the condensate drain hose to prevent issues.
Details electrical connection requirements, safety precautions, and wiring regulations.
Explains how to connect the PV function for auto-production mode using the inverter and connectors.
Details the procedures for commissioning the potable water loop, including flushing and checking connections.
Explains how the heat pump operates, including temperature ranges, electrical backup, and comfort/boost functions.
Identifies the components of the control box and their functions.
Guides on how to select and set the appliance language.
Provides step-by-step instructions for setting the date and time on the appliance.
Explains how to adjust the water temperature and the roles of the heat pump and immersion heater.
Describes how to activate and use 'Holiday' mode to put the appliance on standby.
Explains the 'BOOST' function for temporarily increasing heating capacity using both heat pump and immersion heater.
Describes how to use 'Electric Mode' which utilizes only the immersion heater for backup heating.
Guides on defining time periods for Economy, Comfort, or Off modes, and how to program settings.
Details how to access and navigate the installer menu for advanced settings and configurations.
Explains how to activate and configure PV mode for using solar energy to heat water.
Lists and describes various operating settings like anti-bacteria, fan mode, and load shedding.
Explains the anti-legionellosis cycle, its frequency, and temperature settings.
Describes the different modes for fan operation and their settings.
Details how to set a minimum temperature using the immersion heater alongside the heat pump.
Explains how to select restrictions for heat pump or immersion heater during load shedding.
Allows setting a maximum time for electrical backup operation alongside the heat pump.
Explains how to lock the appliance keyboard to prevent unauthorized access.
Guides on how to reset appliance parameters back to default factory settings.
Describes how to access and read real-time information from sensors via the display.
Provides instructions for maintaining the domestic hot water cylinder, including immersion heater cleaning and O-ring checks.
Details maintenance procedures for the heat pump, including refrigerant circuit checks and ducting inspection.
Instructions for inspecting and cleaning air intake and exhaust vents.
Guidance on checking and clearing blockages in the condensation draining system.
Emphasizes safe electrical connection maintenance to prevent overheating and fire risks.
Provides a table of common issues, probable causes, solutions, and temporary operation measures.
Lists available spare parts with their descriptions and part numbers, including images.
Details error codes displayed on the unit, their probable causes, solutions, and temporary measures.
Describes the functions available on the app's home screen, including mode selection and boost.
Explains how to use the Holiday Mode feature on the app to manage the appliance when away.
Details how to create and manage custom heating schedules for daily use.
Guides on activating and setting the frequency for the hygiene mode to prevent bacteria.
Outlines the warranty period and conditions for the appliance and its components.
Lists specific cases and conditions under which the warranty is void.
Presents dimensional drawings of the Edel Air Source Water Heater for reference.
Displays dimensions of the Edel Air Source Water Heater product.
Provides performance data and energy consumption details in a product fiche format.
Details the materials used in the appliance and its maximum operating conditions.
Lists connection types, safety components, approvals, and warranty terms for the product.
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