dji Mavic 3M - Troubleshooting Procedures

DJI Mavic 3M User Manual
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6. Regularly check the Battery Level Indicators to see the current battery level and overall
battery life. The battery is rated for 200 cycles. It is not recommended to continue use
afterward.
7. Make sure to transport the aircraft with the arms folded when powered off.
8. Make sure to transport the remote controller with antennas folded when powered off.
9. The battery will enter sleep mode after long-term storage. Charge the battery to exit
from sleep mode.
10. Use the ND filter if the exposure time needs to prolonged. Refer to the product
information on how to install the ND filters.
11. Store and transport the aircraft, remote controller, battery, and charger in a dry
environment. It is recommended to store and transport the product in an environment
with an ambient temperature of 15° to 25° C and a humidity of about 40%.
12. Remove the battery before servicing the aircraft (e.g., cleaning or attaching and
detaching the propellers). Make sure that the aircraft and the propellers are clean by
removing any dirt or dust with a soft cloth. Do not clean the aircraft with a wet cloth or
use a cleanser that contains alcohol. Liquids can penetrate the aircraft housing, which
can cause a short circuit and destroy the electronics.
13. Make sure to turn off the battery to replace or to check the propellers.
Troubleshooting Procedures
1. Why can the battery not be used before the first flight?
The battery must be activated by charging before using it for the first time.
2. How to solve the gimbal drift issue during flight?
Calibrate IMU and compass in DJI Fly. If the problem persists, contact DJI Support.
3. No function
Check if the Intelligent Flight battery and the remote controller are activated by charging.
If the problems persist, contact DJI support.
4. Power-on and start-up problems
Check if the battery has power. If yes, contact DJI support if it cannot be started
normally.
5. SW update issues
Follow the instructions in the user manual to update the firmware. If the firmware
update fails, restart all the devices and try again. If the problem persists, contact DJI
support.
6. Procedures to reset to factory default or last known working configuration
Use the DJI Fly app to reset to factory default.
7. Shutdown and power-off problems
Contact DJI support.