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Troubleshooting Range
Operational Issue Potential Reason Page
The oven burner flame lis off of the burner. The burner is blocked. 12
The gas pressure is too high. 20
The oven cooks food unevenly, and/or food
burns on the bottom.
There is poor oven ventilation. 15
There is a problem with the oven thermostat. 15
The thermal bulb is out of position. 17
The oven door seal is not sealing properly. 15
The flames are under the top of the main oven
burner.
The oven burner is loose. 14
The burner tube is not lined up with the burner. 14
The oven does not cook to temperature. There is a problem with the oven thermostat. 15
The thermocouple is not functioning. 17
There is an installation issue. 18
The gas system is leaky, damaged, or non-functioning. 13
The flames have yellow tips. The burner is blocked. 12
The air/gas mixture is incorrect. 14
The gas pressure is too low. 20
The orifice to burner alignment is off. 14
The ignition system fails to function. The Piezo or ignitor is defective. 16
There is a faulty wire (D21 only). 10
The burner is blocked. 12
The gas pressure is too low. 20
The cooktop is warped or blistered. The cooktop is damaged. 12
There is a constant gas smell present. There is an installation issue. 18
The flex line is leaky or damaged (R31/S31 models only). 13
There is a leak in the manifold system. 13
The range rattles. The burner box is loose. 11
Grommets are missing from the range top. 12
The manifold brackets are loose (R31/S31 models only). 13
Diagnostics Table
Component Page
12 VDC Ignition Module (D21 only) 11
Burner Box 11
Burner Head 12
Burner Supply Valve 12
Cooktop 12
Flex Line (R31/S31 models only) 13
Gas Regulator 13
Manifold 13
Orifice 14
Oven Bulb 14
Component Page
Oven Burner 14
Oven Door Seal 15
Oven Flue (Vent) 15
Oven Thermostat 15
Piezo Ignitor 16
Pilot Assembly (Range Pilot) 16
Thermocouple 17
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