Faults -5
Version 1.36
02/2004
Only half cups (portion control) or long time needed to fill a cup (cont. flow)
Cause Action Ref.
1. Tube(s) of the inlet valve is/ Open left cover and check the in/outlet tubes
are partially disconnected or of the inlet valve. When partially disconnected
squeezed when the left leakage at the right machine side will also PL-3
cover was closed occur.
2. Outlet tube clogged, not Remove left cover and check tubes and nozzle.
connected to the nozzle This malfunction implicates that water is leaking
or clogged nozzle at the left side of the machine. 5A-6 / PL-3
Only water is poured when the coffee button is pressed.
Cause Action Ref.
1. Failing empty detection. Coffee inside pack/dosing tube is clogged.
(LED does not light up) Replace the pack
The circular opening in the base through which the
dosing tube is guided is dirty. Clean if necessary.
The empty detection assembly is defective.
Replace if necessary 5C-1 / PL-8
Control PCB malfunction or the connector/wiring is
loose. Check connections. 5K-6
Irregular / Faulty Coffee strength
Cause Action Ref.
1. Outlet valve malfunction Connect service device and test product valve. 4-4
(blocked) Check if water is flowing out of the trough.
Replace valve if necessary 5A-6 / PL-3
2. Boiler not filled quickly Water supply is irregular due to scaling of inlet valve,
enough scale inside hoses or clogged sieve. Check dispensed
water volume and check/replace valve/hoses. 5A-7 / 5A-8
3. Tube between inlet valve Open left cover and check/correct. Always close left
and boilers queezed cover carefully in order not to squeeze/disconnect tube.
4. Irregular coffee concentrate The coffee pack is not well defrosted. Defrost.
dosing The concentrate quality is affected. (old)
Check expiry date, replace coffee pack if necessary.
Coffee pack is not shaken before use. Shake pack well.
5. Inlet valve not calibrated Calibrate the inlet valve 5A-3