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PROBLEM CAUSE CORRECTIVE ACTION
Extruder head building off
center.
Dremel 3D40 has lost track of
the extruder head’s exact
location and is failing to build.
Sending the extruder head to the
home position will recalibrate the
Dremel 3D40. Cancel your object,
clear build plate, send the extruder
head to the home position, and
restart the object.
PLA is not extruding or sticking
to the build tape properly.
This can be caused by the build
plate not being leveled with the
extruder head.
Leveling the build plate will align the
extruder head and ensure a better
object quality. Cancel your object,
clear build plate, level the build plate,
and restart the object.
Dremel 3D40 froze before my
object started.
Dremel 3D40 may have
received conflicting commands.
Turn power switch off, wait 30
seconds, and turn power switch on.
Support material does not
break away during cleaning and
results in decreased quality of
the final object.
Orientation of the part is not
optimized.
Reorient the position of the 3D file in
Dremel Digilab 3D Slicer to minimize
the support material or place the
support material on a non-critical
surface.
Spaghetti mess at end of build. A layer of your object did not
stick properly, model was saved
with minimal surface area
contacting the build plate, or
object was built floating above
the build plate with no support
selected.
Use the preview feature in Dremel
Digilab 3D Slicer to see the first layer
height and position. Build with
supports when necessary.
Part only built halfway. Filament ran out.
Filament clogged during build.
Replace filament and resume build.
See “No filament coming out”.
No filament coming out. Clogged extruder. Contact customer service.
Extruder will not home. Contact customer service.
Stringy or fraying plastic layers
on steep overhangs.
Object overhangs are too far
apart or too steep (<45 degree
angle).
Build with supports.
3D40 will not find my Wi-Fi
network.
Printer too far from wireless
router.
Reposition 3D40 to be closer to
your router.
Connect to network with Ethernet
Troubleshooting
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