Keypad Commands: 3.4 [*] Commands
9
[*][2] Trouble Display
The panel constantly monitors itself for several different trou-
ble conditions. If a trouble condition is present, the Trouble (or
System) light will be on and the keypad will beep twice every
10 seconds. When the system is disarmed, users can silence
the trouble beep for faults and tampers by entering an access
code. For other troubles, users can silence the trouble beep
by pressing any key at any system keypad.
If Bell Squawk on Trouble is enabled (section [014], option
[5]), the bell will squawk every 10 seconds when a trouble
condition is present.
If the Troubles are Latching option is enabled, when a trouble
restores before a user has viewed it (via [*][2]), the Trouble (or
System) LED will stay on (latch). Once a user has viewed the
trouble, the LED will turn off (unless other troubles are present
on the system).
NOTE: If the panel fails to communicate in Residential Dial
mode, the FTC trouble will not latch.
Bell Squawk on Trouble . . . . . . . . . . . . . . . .Section [014]: [5]
Troubles are Latching . . . . . . . . . . . . . . . . .Section [018]: [1]
AC Trouble Beeps . . . . . . . . . . . . . . . . . . . .Section [018]: [5]
To view trouble conditions from an LED keypad:
1. Press [*][2].
2. The keypad flashes the Trouble (or System) light. The zone
indicator lights corresponding to the present trouble condi-
tions are ON.
The various troubles are described below:
To view trouble conditions from an LCD keypad:
When using an LCD keypad, press [*][2]. The trouble condi-
tions will be listed on the display. Use the arrow (< >) keys to
scroll through the list of present trouble conditions.
[*][3] Alarm Memory
The Memory (or System) light will be on if any alarm occurred
during the last armed period or – in the case of 24-hr zones –
if an alarm occurred while the panel was disarmed.
To view alarm memory, press [*][3]. The keypad will flash the
Memory (or System) light and the zone indicator lights corre-
sponding to the alarm or tamper conditions which occurred
during or since the last armed period. To clear the Memory (or
System) light, arm and disarm the system.
[*][4] Door Chime On/Off
The door chime feature is used to sound a tone from the key-
pad whenever a zone programmed as a chime zone is acti-
vated (see section 5.3 “Zone Attributes”). If the door chime
feature is enabled, the keypad will emit five short beeps when-
ever a chime zone is activated. Designated entry/exit doors
Light Trouble
1
Service Required: Press [1] to determine the specific trouble. Lights 1 - 5 will light up to indicate the trouble:
• Light [1] Low Battery: Main panel backup battery charge is low (below 11.5 volts under load).Trouble is restored
when the battery charges over 12.5 volts.
• Light [2] Bell Circuit Trouble: The bell circuit is open (see section 5.13
“Bell”).
• Light [3] General System Trouble: The printer connected to the PC5400 Printer module has a fault and is off-line.
• Light [4] General System Tamper: Tamper has been detected in a module.
• Light [5] General System Supervisory: The panel has lost communication with a module connected to the Keybus
(see section 2.6
“Supervision”). The event buffer will log the event.
NOTE: All tamper conditions must be physically restored before the trouble condition will clear.
• Lights [6-8] – Not used
2 AC Failure: AC power is no longer being supplied to the control panel. The Trouble (or System) light will flash if an AC
Failure is present, if the Trouble Light Flashes if AC Fails option is programmed (section [016], option [2]). This trouble
will not be displayed if the AC Trouble Displayed option is disabled (section [016], option [1]). If the AC Trouble Beeps
option is off, keypads will not sound trouble beeps if an AC trouble occurs (section [018], option [5]).
See section 5.8
“Communicator – Reporting Codes” for information on AC trouble reporting.
3
Telephone Line Monitoring Trouble (TLM): There is a problem with the telephone line (See section 5.12 “Tele-
phone Line Monitor (TLM)”
.)
4
Failure to Communicate (FTC): The communicator failed to communicate with any of the programmed telephone
numbers (see section 5.5
“Communicator – Dialing”).
5
Zone Fault (including Fire Zone): A zone on the system is experiencing trouble, meaning that a zone could not
provide an alarm to the panel if required to do so (e.g. a fire zone is open, or there is a short on a DEOL zone, or a super-
visory fault on a wireless zone). When a zone fault trouble condition occurs, the keypad(s) on the system will start to
beep. Press [5] while in Trouble mode to view the affected zones.
NOTE: A Fire zone trouble will be generated and displayed in the armed state.
6
Zone Tamper: A zone configured for Double End Of Line resistor supervision has a tamper condition, or the tamper
switch is open on a wireless device. When a tamper condition occurs, the keypad(s) will start to beep. Press [6] while in the
Trouble mode to view the affected zones. If a zone is tampered or faulted, it must be fully restored to clear the trouble.
NOTE: By enabling Tampers/Faults Do Not Show as Open in section [013], option [4], Faults and Tampers will not show
as open on the keypad, and will be hidden from the end user. If the option is disabled, Faults and Tampers will be dis-
played on the keypad
NOTE:Once a zone is tampered or faulted, it must be completely restored before the trouble condition will clear.
7
Device Low Battery: A wireless device has a low battery condition. Press [7] one, two, or three times to view which
devices are experiencing battery failure. An LED keypad will indicate battery failure using zone lights 1 to 8. The follow-
ing will occur:
Keypad beeps: Keypad displays:
Press [7] 1 Zones with low batteries (LED keypad - zone lights 1 to 8)
Press [7] again 2 Handheld keypads with low batteries (LED keypad - zone lights 1 to 4)
Press [7] again 3 Wireless keys with low batteries (LED keypad - zone lights 1 to 8)
To view the battery conditions of wireless keys 9 through 16, you must use an LCD keypad.
8
Loss of System Time: When the panel is powered up, the internal clock needs to be set to the correct time. This
trouble is cleared when an attempt is made to reset the clock.
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