What to do if my Duplex Standard is not picking up dirt?
If the Duplex Other is not picking up dirt, ensure the Mop-Up device is turned on. Also, check the recovery tank for dirty or worn scrapers and clean or replace them. Worn brushes should be replaced. If cleaning liquid isn't coming out, inspect the valve and adjust the screw under the handle lever. Finally, ensure the recovery tank is correctly seated in its housing.
What to do if my Duplex Standard Other does not start up?
If your Duplex Other does not start up, first check the power cord and ensure it's correctly inserted into the socket; restore or replace it if faulty. If the power cord tripped, replace it. If the 'Motor Protector' tripped, reset the appliance and reactivate it by pressing the MP button for about 6 seconds. Also, ensure the brush pressure regulator is in the correct position. For a faulty motor, contact the Manufacturer. If the voltage is too low, contact the mains provider. Finally, replace the start-up capacitor if it's tripped or short-circuited.
Why does my Duplex Standard leave wet stripes on the sides?
If you notice wet stripes on the sides while using the Duplex Other, it could be due to several reasons. You might be dispensing too much liquid, so try dispensing less. Ensure you are following the correct washing paths as described in chapter “6.4 How to wash floors.” Check that the Rest Traslation switch is in the correct position, not the transport position. Lastly, inspect the recovery tank scrapers; if they are dirty or worn, clean or replace them.
Why does my Duplex Standard Other vibrate during use?
If your Duplex Other is producing vibrations during operation, it may be due to dirty or deformed brushes. Try cleaning or replacing the brushes.
How to stop liquid flowing continuously from my Duplex Standard?
If liquid flows continuously from the Duplex Other, the feelers may not have returned to their position, preventing the tanks from being removed and keeping the valves open. To resolve this, pull the lever on the handle several times to facilitate unblocking. Alternatively, insert a screwdriver or a piece of wood into the tank opening and press on the rubber valve to push the feelers backwards.
What to do if my Duplex Standard leaks even when the feelers are retracted?
If liquid continues to flow from your Duplex Other even after the feelers have been retracted, the valves in one of the tanks might be blocked. Try pressing the valves several times to unblock them. Alternatively, a foreign object may be caught in the valve seat; rinse each tank vigorously while keeping the external button that opens the valve pressed down.
Why doesn't the steam generator in my Duplex Standard Other produce steam?
If the steam generator in your Duplex Other isn't producing steam, first check if there's water in the water tank with the filter and fill it if necessary. If the tank is full, the pump may be faulty and require replacement. Another possibility is that the steam nozzles are clogged with limescale, in which case you should descale them.
Identifies hazard, electrical, warning, and information symbols used in the manual.
Explains the manual's role as an integral part of the appliance for safe and correct operation.
Instructions for keeping the manual in good condition and accessible at all times.
Information regarding manufacturer's right to modify products and manual updates without prior notice.
States that technical information is confidential and strictly forbidden to disclose without authorization.
Identifies the intended audience for the manual as personnel assigned to use the appliance.
Contact details and location of the manufacturer, DUPLEX INTERNATIONAL Srl.
Manufacturer's disclaimer of liability for damages caused by improper use or non-compliance.
Details of the identification plate and its importance for assistance or spare parts.
Lists relevant European standards and directives the appliance complies with.
Explains the EC Declaration of Conformity as proof of compliance with EU legislation.
Details the manufacturer's warranty period, terms, and conditions for the product.
Highlights risks that remain despite safety measures and how to avoid them.
Outlines essential rules and conduct for safe appliance operation.
Warns about electrical risks and the need to disconnect power before interventions.
Safety guidelines for checking, using, and replacing the power cord.
Explains the purpose of safety signs and the prohibition of their removal or alteration.
Provides information on noise levels and vibration values, with PPE recommendations.
Overview of the Duplex appliance's design, features, and intended use.
Defines authorized uses and warns against dangerous or improper operations.
Lists and identifies all components of the appliance with corresponding numbers.
Provides detailed technical data for STANDARD, STEAM, and STEAM PLUS models.
Warns against using specific detergents that can damage the appliance, especially Steam models.
Details the components included in the packing for different models, ensuring all parts are present.
Step-by-step guide to assembling the main handle of the appliance.
Specific instructions for assembling the handle on the Tekna model with dual handle.
Safety precautions and procedure for disassembling the appliance handle.
Instructions on how to fill the tanks with washing liquid or water for balanced operation.
Steps to prepare and start the appliance for use, including handle and regulator positioning.
General steps for operating the appliance, including starting, moving, and dispensing solution.
Detailed instructions for washing floors in two stages, ensuring thorough cleaning.
Introduction to the eco-friendly steam cleaning capabilities of specific models.
Specific instructions for operating the Steam and Steam Plus models.
Guide on installing and using detergent tanks on Steam and Steam Plus models.
Advice on using different brush types for various floor cleaning scenarios.
Procedure for cleaning heavily soiled floors, including disabling the recovery device.
Specific advice for cleaning carpets and rugs effectively.
Precautions for cleaning wooden floors, emphasizing minimal water usage.
Instructions for using wax cleaners for a polished finish on suitable floor types.
Steps for polishing floors after applying liquid wax, using specific brushes.
Procedures for safely stopping the appliance for Standard and Steam models.
Instructions for transporting the appliance using its wheels.
Information about the optional transport trolley accessory for easier movement.
Explanation of the motor protection safety device and its reset procedure.
General instructions and precautions for cleaning the appliance safely.
Specific steps for cleaning the drip channels of the tanks.
Routine maintenance for brushes, including checking status and cleaning.
Step-by-step guide for replacing worn or unsuitable brushes.
Procedure for cleaning the brushes to maintain their efficiency.
Instructions for replacing worn scrapers on the recovery tank.
Information on the lifespan and recommended maintenance for conveyors.
Procedure for descaling the steam system to maintain performance.
Guidance on cleaning and replacing the water filter for steam models.
Safety checks and replacement procedures for the power cord.
A summary table detailing maintenance operations and their recommended frequency.
Covers problems like wet stripes, dirt not picked up, and vibrations during work stages.
Addresses issues with the appliance not starting, continuous liquid flow, and leaks.
Diagnoses and resolves problems related to the steam generator not producing steam.
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