What does it mean when Eaton UPS says MBP disconnected?
- AAlyssa MarquezSep 13, 2025
If the HotSwap MBP is no more connected to the Eaton UPS, check that the detection connector is correctly plugged if the HotSwap MBP is connected to the UPS.

What does it mean when Eaton UPS says MBP disconnected?
If the HotSwap MBP is no more connected to the Eaton UPS, check that the detection connector is correctly plugged if the HotSwap MBP is connected to the UPS.
| Power Rating | 6000 VA / 5400 W |
|---|---|
| Input Frequency | 40 - 70 Hz |
| Typical Recharge Time | 3 hours to 90% |
| Topology | Double conversion online |
| Form Factor | Tower |
| Operating Temperature | 0 to 40 °C |
| Humidity | 0-95% non-condensing |
| Input Voltage | 200-240 VAC |
| Output Voltage | 200/208/220/230/240 V |
| Output Frequency | 50/60 Hz |
| Battery Type | Sealed lead-acid |
| Management Interface | LCD |
| Efficiency | Up to 94% |
| Communication Ports | USB, RS-232 |
| Storage Temperature | -15°C to 45°C |
Guidelines for user safety when interacting with the UPS system and its batteries.
Essential safety measures for the UPS product itself, including electrical connections and environment.
Specific safety measures for handling and operating the UPS to prevent injury and damage.
Details Eaton's environmental policy and eco-design approach for product development.
Covers product substances, packing materials, end-of-life recycling, and battery disposal.
Illustrates and details tower and rack installation methods for the UPS models.
Identifies and explains the various ports and connectors on the rear panels of different UPS models.
Lists and describes optional accessories for the UPS, including part numbers and descriptions.
Describes the graphical LCD, buttons, and indicators for UPS operation and monitoring.
Details navigation through the UPS menu and configurable user settings for operation.
Steps for checking the UPS for shipping damage and safely unpacking the unit.
Verifying the contents of the UPS accessory kit and optional EBM kit.
Step-by-step guide for connecting the UPS's internal battery pack.
Instructions for connecting Extended Battery Modules (EBMs) and other optional accessories.
Procedures for installing the UPS in a tower configuration or within a rack.
Specifies recommended upstream protection and cable cross-sections for UPS installation.
Detailed steps for starting up and shutting down the UPS unit safely.
Describes the different operating modes of the UPS, including Online, Battery, Bypass, and Standby.
How to transfer between UPS modes and configure High Efficiency mode settings.
Settings for bypass operation, automatic battery testing, and battery charge management.
Instructions on how to access and view the UPS's event and fault logs.
Details the RS232, USB, and relay output ports for UPS communication.
Explains how to use Remote On/Off and Remote Power Off (RPO) features for UPS control.
Overview of available communication cards (Network-MS, Modbus-MS, Relay-MS) for enhanced connectivity.
Information on installing and using Eaton's software for UPS monitoring and management.
Guidelines for maintaining the UPS, keeping it clean, and proper storage procedures.
Information on when to replace UPS batteries and how to order new ones.
Detailed steps and safety precautions for replacing the UPS internal battery pack.
Procedures for replacing Extended Battery Modules and testing new batteries.
Steps for replacing UPS units equipped with HotSwap MBP or PPDM accessories.
Guidance on the proper recycling and disposal of used UPS equipment and batteries.
A table detailing common UPS alarms, their causes, and recommended actions.
How to silence alarms and information needed for contacting service and support.
Details power ratings, weights, dimensions, and electrical input for UPS models and EBMs.
Specifications for electrical output, overload handling, and output connections for UPS models.
Certifications, operating conditions, and communication options for the UPS.
Information on obtaining technical assistance, product services, and FAQs from Eaton.
Details on scheduling field service engineers and the return policy for factory service.