Eaton Powerware 9120 - If You Have a Question

If You Have a Question
Customer Support
If you have a question or problem, Table 10, Troubleshooting, may help. If you need
more help, please have your UPS model number and serial number (on the back
label) nearby, and call the Eaton Power Quality office nearest you (see the Eaton
Power Quality offices section). Eaton Power Quality’s service technicians have in-
depth knowledge of the UPS and power problems.
Eaton Power Quality may tell you the UPS must be returned. If this happens, we will
give you a Return Authorisation (RA) number. When you return a Powerware 9120 to
the factory for any reason, please use the original packing material in which your
unit was shipped to you. You may be responsible for repair charges for damaged
units which are not packed in Eaton Power Quality packing material. If you have
discarded the original packing material, please call the nearest Powerware office so that
we can ship new packing material to you. If you have any questions, please feel free to
call or fax the nearest Eaton Power Quality office. Please do not return your Powerware
9120 without calling Eaton Power Quality first. Eaton Power Quality will advise you
where to ship your Powerware 9120.
Powerware reserves the right to change specifications without prior notice.
Where the brand name “Powerware” is used,
the term refers to Eaton’s Powerware Division, trading in Australia
as Eaton Power Quality Pty Ltd