PLEASE NOTE: SH12
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A IS FOR INDOOR PERMANENT INSTALLATIONS ONLY. THIS MANUAL AND ALL ECCOTEMP CONTENT IS SUBJECTED TO CHANGE WITHOUT NOTICE.
PLEASE VISIT SUPPORT.ECCOTEMP.COM FOR MORE INFORMATION.
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Support: Support.Eccotemp.com Shop Online: www.Eccotemp.com Phone: 866-356-1992
English
TURNING ON THE WATER HEATER
1. Make sure the gas type you will use is same as the type on the data plate.
2. Turn on the main gas valve, plug in the power cord (be sure the socket is well grounded), and press the “ON/
OFF” button on the control panel. Set temperature to 120°F.
3. Turn on the faucet, and the fan will begin working. You will hear the ignition sound after a few seconds. The
burner will ignite, and hot water will come out. If the burner is not ignited successfully, the ignition sound will
last a few seconds. If the burner still fails to ignite, turn o the faucet and wait for 10-20 seconds, and repeat
the above procedures.
For the rst use and/or if the water heater has not been used for a considerable period of time, the repeat of the
above procedures may be required, due to accumulated air inside the gas pipe.
SAFETY PRECAUTIONS
If there is any diculty in understanding or following the Operating Instructions or the Care and Cleaning
section, it is recommended that a qualied person or serviceman perform the work.
POWER SURGE/NO NETWORK
If you experience a power surge or have network connectivity issues that are enabling connection to the
Eccotemp SMARTHOME App, you can manually reset the water heater to the factory settings by following these
steps below:
• DO turn o manual gas shut-o valve if water
heater has been subjected to over heating, re,
ood, physical damage or if the gas supply fails to
shut-o.
• DO NOT turn on water heater unless water and gas
supplies are fully opened.
• DO NOT turn on water heater if cold water supply
shut-o valve is closed.
• DO NOT allow combustible materials such as
newspaper, rags or mops to accumulate near water
heater.
• DO NOT store or use gasoline or other ammable
vapors and liquids, such as adhesives or paint
thinner, in vicinity of this or any other appliance.
If such ammables must be used, open doors
and windows for ventilation, and all gas burning
appliances in the vicinity should be shut-o
including their pilot lights, to avoid vapors
lighting.
Operating Instructions
NOTICE! Flammable vapors can be drawn by air
currents from surrounding areas to the water heater.
• Make sure your water heater is plugged in and has power to it.
• Turn on your water heater by touching the power icon on the front, the icon should illuminate to red.
• While the power icon is still red, press the icon for 15 seconds until the power icon turns blue.
• The water heater has now reset to the original factory settings. NO timer is set, NO schedule is set,
water heater is set to 110°F.
• Turn on your water heater by touching the power icon on the front, the icon should illuminate to red
and you can use the water heater at it’s factory preset.