Eighteeth E-xtreme - Troubleshooting

10 Troubleshooting
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10.Troubleshooting
When trouble is found, check the following points before
contacting your distributor. If none of these are applicable or the
trouble is not remedied even after action has been taken, the
product may have failed. Contact your distributor.
Problem
Cause
Solution
Cannot
power on
Low battery
Charge the handpiece
The duration of
pressing the main
switch is too short.
Press the main switch
for more than 0.5
seconds
Charging
indication
does not
appear
on the
handpie-
ce screen
Wrong power
adapter is used
Please use the origin-
nal power adapter
The power adapter
is not plugged into
the socket
Please check the con-
nection
The socket is not
energized
Please check the con-
nection
Handpie-
ce screen
does not
display
any
informati-
on
The handpiece is
damaged
Long press the main
switch to start the
device, check whether
the sound is normal,
and press the main
switch again to check
whether there is the
sound of motor rota-
tion. Then contact the
dealer.
The
motor
does not
rotate
Contra angle stuck
Pull out the contra angle
and check whether the
motor rotates. If it can
rotate normally, please
clean or repair the contra
angle