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Chapter 5 Troubleshooting
Chapter 5 Troubleshooting
If a problem still remains after applying the suggested remedies, contact your local EIZO representative.
5-1. No picture
Problem Possible cause and remedy
1. No picture
• Power indicator does not light.
• Check whether the power cord is connected properly.
• If the problem persists, turn off the monitor, and then turn
it on again a few minutes later.
• Power indicator is lighting blue. • Increase “Brightness”, “Contrast”, or “Gain” in the Setting
menu (see “To perform advanced adjustments” (page
15)).
• Power indicator is lighting orange.
• Switch the input signal with
.
• Move the mouse or press any key on the keyboard.
• Check whether the PC is turned on.
• Depending on the PC and graphics board, the input signal
is not detected and the monitor does not recover from
the power saving mode. If the screen is not displayed
even after moving the mouse or pressing any key on the
keyboard, turn the monitor off and on using its power
button. When the screen is displayed, execute the
following procedure. The problem may be improved.
1. Press
to turn off the monitor.
2. Hold down
while pressing to turn on the
monitor.
“x” is displayed on the menu title of “Information” of the
Setting menu (see “6-4. Displaying Monitor Information”
(page 38)).
3. Reboot the PC.
To return to the previous setting, perform steps 1 to 3
again.
• Power indicator is ashing orange. • The device that is connected using DisplayPort has a
problem. Solve the problem, turn off the monitor, and then
turn it on again. Refer to the User’s Manual of the output
device for further details.
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