ELECTRO FREEZE Compact Series

Questions and Answers

S
Susan JohnsonAug 16, 2025
What to do if my ELECTRO FREEZE Freezer does not operate?
- J
  joshuamullinsAug 16, 2025
  First, ensure the ELECTRO FREEZE freezer is plugged in. If it is, check the fuse or breaker at the main disconnect; ensure the freezer is on an independent circuit. A technician should verify the fuse or breaker size and check for low voltage. Also, make sure the actuator rod is installed and check the water supply. For circuit breaker issues, faulty selector switches, or disconnected wires, contact your Electro Freeze Distributor for service.
G
Garrett RobinsonAug 19, 2025
Why is the product from my ELECTRO FREEZE Compact dispensing too soft?
- J
  Jorge SilvaAug 19, 2025
  If the dispensed product from your ELECTRO FREEZE Freezer is too soft, the condenser might be dirty or blocked, restricting airflow. Try unblocking the condenser or have it cleaned by your Electro Freeze Distributor. For torque control settings, component failures or leaks in the refrigeration system, contact your Electro Freeze Distributor for service.
F
fsmithAug 22, 2025
Why won't the compressor on my ELECTRO FREEZE Freezer start and hums?
- B
  bbarnesAug 22, 2025
  If the compressor of your ELECTRO FREEZE Freezer won't start and hums intermittently, it might be improperly wired, have low line voltage, or have an open start capacitor. Contact your Electro Freeze Distributor for service for wiring issues, capacitor problems or a defective compressor. For low voltage, ask your power company to increase the voltage or have a transformer installed, and have the wire checked for inadequate size.
A
Andrew FisherAug 26, 2025
Why does my ELECTRO FREEZE Compact Freezer run constantly and get too cold?
- E
  ellengonzalezAug 26, 2025
  If your ELECTRO FREEZE Freezer runs continually and the product gets too cold, ensure the plunger is fully closed. For issues with the starter, relay contact points, torque control, or low suction pressure, contact your Electro Freeze Distributor for service.
J
John TerryAug 28, 2025
What to do if mix is leaking from the dispensing head of my ELECTRO FREEZE Compact Freezer?
- S
  simpsonmarissaAug 28, 2025
  If mix is leaking from the dispensing head of your ELECTRO FREEZE Freezer, the head o-ring might be faulty or the head might not be properly installed. Replace the o-ring. Install the head properly, and replace the o-ring if it appears pinched.
E
Emily RichardsonAug 31, 2025
Why is the product dispensing slowly from my ELECTRO FREEZE Freezer?
- P
  Patricia FisherAug 31, 2025
  If the product dispenses slowly from the dispensing head of your ELECTRO FREEZE Freezer, ensure there is product in the hopper and fill it if needed. If the product is too cold, refer to the section on 'Dispensed product too hard'.
M
Matthew ThompsonSep 3, 2025
Why is the dispensed product from my ELECTRO FREEZE Compact too hard?
- K
  Kyle MillerSep 3, 2025
  If the dispensed product from your ELECTRO FREEZE Freezer is too hard, it could be due to erratic or overly firm torque control or low suction pressure in the refrigeration system. Contact your Electro Freeze distributor for service.
M
Marissa BatesSep 6, 2025
Why doesn't the compressor motor operate when dispensing from my ELECTRO FREEZE Compact Freezer?
- E
  Erika LangSep 6, 2025
  If the compressor motor of your ELECTRO FREEZE Freezer doesn't operate when dispensing, the plunger switch might be defective or out of adjustment, or the time delay could be defective, or the torque control may be defective. Contact your Electro Freeze Distributor for service.
E
Edwin StoutSep 9, 2025
Why don't the compressor and beater motor operate when dispensing from my ELECTRO FREEZE Compact?
- S
  Stacey SheppardSep 9, 2025
  If neither the compressor nor the beater motor operate when dispensing from your ELECTRO FREEZE Freezer, the plunger switch may be defective or out of adjustment, or the time delay may be defective. Contact your Electro Freeze Distributor for service.
J
joel13Sep 12, 2025
What to do if mix or water is leaking from the drain tube of my ELECTRO FREEZE Freezer?
- M
  Melissa RichardsonSep 12, 2025
  If mix or water is leaking from the drain tube to the drip tray of your ELECTRO FREEZE Freezer, the beater shaft seal may be damaged or improperly installed. Replace the cup seal and ensure it is installed correctly.