Element4 SKY Series - Troubleshooting Common Issues; First Aid for Malfunctions

20
Appendix A
INSTALLATION MANUAL |
A TROUBLESHOOTER
A�A FIRST AID FOR MALFUNCTION
Below you will nd an overview of the possible cause and solution in the
event of a failure.
Problem Possible Cause Solution
A No transmission
(motor will not run)
1 Batteries in the receiver empty Replace the batteries (4x 1.5V AA)
2 Batteries hand remote empty Replace the batteries (2x 1.5V AAA)
3 6V-adapter defective Check the adapter
Replace the adapter if necessary
4 Hand transmitter not linked to the receiver Connect the hand transmitter to the receiver
Press and hold the reset button until you hear two beeps. After
the second longer tone, release the reset button. Press within 20
sec. on the down arrow on the hand transmitter
Two short beeps conrm that the code has been set.

Tip: For this action a video is available on our youtube channel
B Receiver does not
receive a signal
1 Receiver defective Replace receiver
2 Bend pin connection on the receiver
Bend the pen straight again (See Figure A.A)
3 Hand transmitter defective Replace the hand transmitter
4 No or bad reception. The receiver is in a metal
box! This disturbs the reception.
Change the position of the antenna (See Figure A.B)
C No ignition;
no beep
1 Receiver defective Reset the receiver (See K1)
If necessary, replace the receiver
D No ignition;
receiver gives a
ve-second beep
1 Loose contact in the thermocouple circuit / wiring
2nd thermocouple
Check plug connections
Repair the wiring if necessary
2 Receiver defective Replace receiver
3 Magnetic coil defective Replace gas block / or only coil coil
4 Bent pin connection on the receiver
See APPENDIX BAPPENDIX B
5 Thermocouple broken Check the thermocouple at the bottom of the pilot burner if
necessary. fracture.
Replace the thermocouple if necessary
E Ignition stops after
1 spark
1 Mass on the gas block not OK
Remove the 20mm Torx screw (See Figure A.C)
File or scrape the surface thoroughly
Reinstall the Screw and tighten it securely
Tip: For this action a video is available on our youtube channel
F No pilot ame but
there is an ignition
1 No gas Check / measure gas inlet pressure
2 Air in the gas line
Venting the gas line can be done via test point A (Figure A.D)
Tip: For this action a video is available on our youtube channel
3 Pilot ame blocked Check pilot burner
4 Thermocouple wiring is incorrect
Check the wiring on the interrupter (See Figure A.E)
Check the wiring on the receiver (See Figure A.F)