Element4 SKY Series - Remote Error Message Explanations

26
Appendix B
INSTALLATION MANUAL |
Error code Message in App Description Possible cause
F26 Contact Service. • It is not possible to increase ame height
after ignition
• Fan at level 4 for 10 minutes (T > 80 °C)
• Receiver powered by batteries and Receiver temperature
exceeds 60°C
• Receiver powered by mains power and Receiver temperature
exceeds 80°C
F27 Contact Service. • Fire is not responding
• No electronic control of re
• No handset or Wi-Fi Box connected to Receiver for more
than 3 hours
F28 On-Demand Pilot • Pilot shuts o after a predened time • Pilot shuts o after no motor movement for a predetermined
time
F31 Contact Service. • Fire is not responding
• No electronic control of re
• Receiver or Wi-Fi Box malfunction
• Connection cable from Receiver to Wi-Fi Box defective
F41 Check Wi-Fi • Fire is not responding
• No electronic control of re
• No Wi-Fi connection to myre Wi-Fi Box, router and / or
smart device
• Wi-Fi in smart device is deactivated
F42 Check Wi-Fi • Fire is not responding
• No electronic control of re
• No power to router
• No Wi-Fi connection to router and / or smart device
Smart device not in the correct home network
F43 No Receiver
Connected.
Contact Service.
• Fire is not responding
• No electronic control of re
• No communication between Receiver and myre Wi-Fi Box
F44 Contact Service. • No temperature shown in App
• N.a. (not applicable) displayed in App
• Handset not within range
Low battery power in handset
F49 Contact Service. • No electronic control of re • Receiver software < 8.32 is not supported by myre Wi-Fi
Box Version 2
F50 Contact Service. • No electronic control of re • Handset software < SW 231 is not supported by the myre
Wi-Fi Box Version 2
B�B MESSAGES SHOWN IN REMOTE
Error
code
App
Message
Time Description Possible Cause
F04 F04 4 sec. • No pilot ame within 30 sec.
• NOTE: After 3 failed ignition sequences F06
shown
• No gas supply
• Air in pilot supply line
• No spark
• Reversed polarity in thermocouple wiring
F06 F06 4 sec. • 3 failed ignition sequences within 5 minutes
• Fire is not responding; no pilot ame
• No gas supply
• Air in pilot supply line
• No spark
• Reversed polarity in thermocouple wiring
• Check for correct pilot orice (LPG to NG or vice versa)
F07 F07 Until
batteries
replaced
• Battery icon ashes on handset display • Low battery power in handset
F09 F09 4 sec. • Fire is not responding
• No electronic control of re
• Down arrow button was not pressed during pairing
• Receiver and handset are not synced
F46 F46 4 sec. • Fire is not responding
• Intermittent response
• No electronic control of re
• No or bad connection between receiver and handset
• No power at Receiver (batteries low)
• Mains adapter faulty, set not communicating with
Receiver)